Sales Representative High School

Isabella Mastrovito

610-***-**** *******@***.***

EDUCATION

The Pennsylvania State University University Park, PA College of Health and Human Development Expected Graduation: May 2029 Bachelor of Science in Health Policy and Administration Spanish minor

Academic focus: Exploring the relationship between healthcare administration and management to improve the functionality of healthcare systems. Focused on understanding how leadership strategies and policy decisions contribute to improved patient outcomes. Pursuing a Spanish minor to strengthen communication skills and provide care for diverse groups. Aspiring to achieve the Penn State “Spanish for Healthcare Certificate” to deepen knowledge of medical terminology in a second language.

Avon Grove High School West Grove, PA

June 2025

GPA: 3.9/4.0

Alma Newlin Scholarship National Honor Society

AP English Language and Composition Pa Seal of Biliteracy in Spanish AP English Literature and Composition AP U.S. Government and Politics AP Environmental Science AP Spanish Language and Composition AP Psychology

WORK EXPERIENCE

Freda Head Kennett Square, PA

Retail Sales Representative May 2024- Present

• Independently open and close the boutique, overseeing daily operations, cash handling, and register reconciliation to ensure accuracy and efficiency.

• Responsible for meeting and exceeding daily sales quotas and performance goals, consistently achieving top-tier results through proactive customer engagement and product expertise.

• Lead by example in delivering exceptional service and personalized styling experiences, increasing customer retention and driving repeat business.

• Mentor and support team members in sales techniques and customer relations to foster a collaborative and high-performing environment.

The Naked Olive Kennett Square, PA

Food Runner March 2023- December 2023

• Welcomed and seated guests with a professional and friendly demeanor, ensuring a positive first impression and smooth dining experience.

• Collaborated closely with servers and kitchen staff to deliver meals efficiently and accurately in a fast-paced, high-pressure environment.

• Maintained cleanliness and organization throughout the restaurant to uphold health and safety standards while ensuring guest satisfaction.

Styer’s Peonies Centreville, DE

Seasonal Florist April 2025- May 2025

• Sorted and organized peony batches designated for public distribution and festival presentation, ensuring quality control and accurate labeling.

• Assisted with event preparation by coordinating floral displays and maintaining the visual standards of the festival. VOLUNTEER WORK

Reins of Life Landenberg, PA

Safety Guide July 2023- August 2023

• Supported individuals with diverse disabilities by ensuring rider safety and comfort during therapeutic horseback sessions, walking alongside and assisting throughout each ride.

• Demonstrated leadership and empathy by building trust with riders, encouraging positive behavior, and fostering a safe, inclusive, and joyful environment.

• Collaborated with fellow volunteers and instructors to coordinate sessions efficiently, communicate rider needs, and uphold the organization’s standards of care.

Project C.U.R.E West Grove, PA

Medical Supplies Shipment Distribution May 2024-July 2024

• Assisted in organizing and packaging medical supplies and equipment for shipment to hospitals and clinics in developing countries, ensuring accuracy and quality control.

• Supported global health initiatives by sorting, labeling, and preparing donations to improve access to essential healthcare resources in underserved communities.

• Collaborated with a volunteer team to meet distribution deadlines efficiently while maintaining an organized and safe work environment.

La Comunidad Hispana West Grove, PA

Community Outreach Volunteer October 2021-October 2023

• Assisted Spanish-speaking families in selecting winter coats and essential items, ensuring equitable access to resources for underserved Latino communities.

• Communicated in Spanish to provide translation support and foster an inclusive, welcoming environment for all participants.

• Collaborated with local organizers and volunteers to distribute hundreds of coats efficiently and with compassion. LANGUAGE SKILLS AND INTERESTS

PA Seal of Biliteracy in Spanish May 2025

• Awarded the Pennsylvania Seal of Biliteracy for demonstrated proficiency in English and Spanish, recognizing advanced reading, writing, listening, and speaking skills in both languages.

• Certified bilingual communicator, capable of connecting effectively with diverse communities and contributing to inclusive, culturally competent environments.

Interests

• Healthcare administration, health policy, and gaining hands-on experience in diverse areas of the healthcare industry.

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