Customer Service Grand Rapids

Skills

Customer service, Time management, Communication skills, Leadership, Computer literacy, English Experience

Symmetry Financial Group Matthews, NC

Insurance Broker 12/2022 - Present

Independently managed client accounts and provided personalized insurance solutions Utilized strong communication skills to effectively explain insurance policies and coverage options to clients Conducted thorough risk assessments to determine appropriate coverage levels for clients Collaborated with top insurance companies to negotiate competitive rates for clients Demonstrated strong follow-up skills to ensure client satisfaction and retention Built and maintained strong relationships with clients to foster trust and loyalty VCA Animal Hospitals Grand Rapids, MI

Veterinary Assistant 04/2015 - 10/2023

Excellent client and patient care.

Phone skills

History taking

blood draws

cathedar placement

Monitor surgey

take vitals

take radiographs

Recommend services and care

Education

Grand Rapids Junior Academy Grand Rapids, MI

05/2010

High School Diploma

Christa Semashko

1-616-***-**** **************@*****.*** Matthews, NC