Customer Service Data Entry
Resume:
JOAN COWART-HARRIS
Minneapolis, MN 55414
********@*****.***
OJECTIVE: Versatile and dependable professional with experience in office administration, customer service, and warehouse operations. Skilled in managing clerical tasks, data entry, and record keeping while providing excellent support to staff and customers. Brings strong communication and organizational abilities, ensuring efficiency in both office and warehouse environments. Known for adaptability, teamwork, and a strong work ethic with a commitment to accuracy, productivity, and customer satisfaction.
EDUCATION:
Minneapolis Community Technical College, Minneapolis MN 2009
Coursework in child Development
EXPERIENCE:
Office Administrator
Crystal Blue Home Care LLC 02/2023 - Present
Oversees and coordinates the administrative operations of a nursing home facility to ensure efficient and compliant daily functions.
Manages front office activities, including reception, scheduling, record keeping, billing, and correspondence.
Maintains resident files, admission paperwork, and regulatory documentation in accordance with state and federal healthcare requirements.
Supports management and clinical staff by handling payroll, purchasing, and communication with residents’ families and external agencies.
Demonstrates strong organizational, interpersonal, and computer skills while ensuring confidentiality, accuracy, and compassionate service in a healthcare setting.
Warehouse/Tool Polisher
Midwest Staffing/Placon Corporation, Madison, WI 7/2022 - 2/2023
Responsible for performing a variety of warehouse duties including receiving, storing, and distributing materials, tools, equipment, and products.
Maintains accurate inventory records and ensures materials are properly labeled and organized. Supports order fulfillment, packaging, and shipment preparation while maintaining a clean and safe work environment.
Ensure the correct materials are delivered to the proper locations in a timely manner.
Interprets blueprints, sketches, and specifications to determine project requirements.
Operates precision machinery such grinders, sanders and polishing equipment.
Performs tool maintenance, testing, and adjustments to ensure high-quality performance and longevity. Works closely with engineering and production teams to support efficient manufacturing operations.
Customer Service Representative
Doherty Staffing/ISG, Bloomington, MN 7/2021-7/2022
Provides excellent customer service and administrative support by conducting interviews for case studies.
Collecting and entering data and maintaining accurate records.
Communicate effectively with clients or participants to gather information, verify details, and ensure data accuracy.
Performs data entry and database management using various computer programs and online systems. Handles inquiries via phone, email, or in person with professionalism and confidentiality.
Utilizes strong organizational and computer skills to manage multiple tasks, meet deadlines, and support research or business objectives.
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