Customer Service Call Center
Resume:
Deontae Johnson
Self Employed
*****************@*****.***
Chicago, IL 60636
A dedicated, self starter seeking a position to further develop my skills with a strong
company that offers comprehensive training and an opportunity for growth. With office experience as well as warehouse experience.
Work experience
Clear Ambassador
Alclear LLC - O'hare International Airport, IL
May 2022 to September 2024
.Brand Ambassador Sales Associate
.Help Get Passengers To Sign Up For CLEAR To Skip The Line
.Customer Service
Front Desk Receptionist
Comfort Inn by Choice Hotels - Chicago, IL
October 2021 to May 2022
My job description is that I greet guest, I also answer the phone check guest in and out, I also did laundry when needed, as well as took payments.
Patient Support Agent
LifeLinks Mental Health - Chicago, IL
August 2021 to December 2021
. Helping Patients Check In with their therapist
.Answering Phones
.Scanning
.Faxing
.Taking Payments
Inbound Call Center Representative
PeopleShare - Pennsylvania Furnace, PA
March 2020 to January 2021
• Answering In Bound Calls From different applicants and IL about their unemployment claim
• Scheduling Call Back Calls
• Filing Applicants Unemployment Insurance Claim
Inbound Call Center Representative
Heartland Dental, LLC - Effingham, IL
July 2019 to April 2020
Inbound call agent answering calls for different dental offices taking customers payments & also doing ER calls for patients with Dr, Scheduling and un scheduling appts
Inbound Customer Service Representative
Spherion - Charleston, IL
July 2017 to April 2019
Answering inbound calls for different WiFi companies & tech calls
Assistant Manager
CashNetUSA - Chicago, IL
January 2015 to October 2016
My job description for assistant manager was preparing work schedules for my employees, Doing payroll and making sure the work place had caring and outstanding customer service with the customers
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