Data Entry Information Management

RIANNA LEE RAMIREZ

** ******** ******, *********, ** 02860

401-***-**** ️ ************@*****.***

PROFESSIONAL SUMMARY

Detail-oriented and proactive professional with extensive experience in data and product information management, cross-functional communication, and process optimization. Skilled at analyzing, maintaining, and cleaning complex data sets to ensure accuracy and consistency across systems. Known for strong organizational skills, clear communication, and a collaborative approach to problem-solving. Passionate about improving data workflows and supporting business efficiency through precision and accountability. CORE COMPETENCIES

● Product Information Management (PIM)

● Data Entry & Validation

● Cross-Departmental Communication

● Process Improvement & Workflow Optimization

● Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)

● Quality Assurance & Troubleshooting

● Team Training & Supervision

● Multilingual: Fluent in English & Portuguese; Proficient in Spanish PROFESSIONAL EXPERIENCE

PET FOOD EXPERTS — Pawtucket, RI

Item Maintenance Specialist April 2022 – Present

● Manage and maintain product data in Optimizely PIM, ensuring consistency, accuracy, and clean classification.

● Collaborate across departments to verify pricing, product descriptions, attributes, and media content.

● Troubleshoot and resolve discrepancies related to order entry, receiving, and payment processes.

● Conduct regular data audits to improve naming logic and streamline e-commerce operations.

● Enhance online product listings by curating and uploading images, copy, and technical details.

RISPCA (Rhode Island SPCA) — East Providence, RI

Kennel Manager & Dog Behavior Specialist Oct 2020 – Feb 2022

● Managed daily operations, training programs, and staff coordination for animal behavior and welfare.

● Implemented data tracking and documentation systems for behavioral evaluations and outcomes.

● Led social media and website updates, improving community engagement and adoption visibility.

● Coordinated with veterinary and law enforcement teams to address behavioral and medical cases.

IN-HOME CAREGIVER — Rhode Island

March 2020 – November 2020

● Coordinated scheduling and staffing for in-home care services, ensuring full coverage and compliance with care plans.

● Managed payroll and timesheets for a team of seven caregivers.

● Provided compassionate, hands-on care for elderly patients with Lou Gehrig’s disease and dementia, including meal preparation, medication administration, bathing, dressing, and companionship.

● Supported patient wellbeing through personalized routines, outings, and light housekeeping.

OFF THE LEASH DOGGIE DAYCARE — Attleboro, MA

Enhanced Program Handler Feb 2017 – Mar 2020

● Designed individualized behavior plans, tracked progress, and maintained detailed records.

● Supported operational data accuracy for daycare schedules, training plans, and client communications.

● Collaborated with management to streamline intake and client feedback processes. RISPCA — East Providence, RI

Animal Care Attendant Mar 2015 – Jan 2017

● Supported intake, adoption, and daily care procedures; ensured accurate recordkeeping and documentation.

● Assisted with website updates, event coordination, and public communications. KUEHNE + NAGEL — Rockland, MA

Ocean Export Coordinator Nov 2014 – Mar 2015

● Managed 15–20 global accounts, ensuring data compliance with customs and carrier documentation.

● Coordinated export logistics, verified USDA documentation, and maintained precise billing records.

● Collaborated with internal IT to improve data tracking and reporting accuracy. LIBERTY INTERNATIONAL — Pawtucket, RI

Account Executive Sep 2013 – Nov 2014

● Oversaw 15–20 key accounts, providing data-driven reports, pricing matrices, and shipping analytics.

● Partnered with IT and logistics teams to enhance PO management and ASN visibility company-wide.

● Delivered customized performance and KPI reporting to clients. EDUCATION & CERTIFICATION

Certified Professional Dog Trainer – Knowledge Assessed (CPDT-KA) 2020 Rhode Island College, Providence, RI 2010–2012 — Major: Portuguese University of Tampa, Tampa, FL 2009–2010 — Major: Sport Management REFERENCES

Available upon request

Contact this candidate