Customer Service Data Entry

M A T T H E W J E W E T T

262-***-**** **************@*****.***

W52 N175 Fillmore Ave. Cedarburg, WI 53012

P R O F I L E

Motivated and dependable college student pursuing a Bachelor’s degree in Human Resource Management. Recognized for academic excellence, strong communication skills, and a professional, customer-focused approach. Brings a consistent record of reliability, teamwork, and service excellence across retail and corporate settings. WORK E X P E R I E N C E

Generac Power Systems, Pewaukee, WI

January 2023 – August 2024

Supported customers with product questions, warranty claims, and order updates in a high-volume call center.

Provided professional, efficient communication while maintaining company service standards.

Documented and resolved inquiries to improve satisfaction and response time. CUSTOMER SERVICE REPRESENTATIVE

sERVER

Zaffiro’s Pizza, Mequon, WI

September 2024 – May 2025

Greeted and seated guests, took orders, and ensured timely delivery of food and beverages.

Maintained positive customer relationships through attentive, friendly service. Worked collaboratively with kitchen and service teams to create a smooth dining experience.

E D U C A T I O N

Colorado State University Global

2024 to Present

S K I L L S

Customer Service &

Communication

Problem Solving & Conflict

Resolution

Leadership & Team Collaboration

Time Management &

Multitasking

Microsoft Office (Word, Excel,

PowerPoint)

Adaptability & Work Ethic

B.A. in Human Resources

Management

3.9 GPA

Member of 3 separate honors

societies

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