Customer Service
Resume:
Amadis Madrid
Long Beach, CA *****
***************@*****.***
Willing to relocate to: Compton, CA - Downey, CA - Long Beach, CA Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
JCPenney-Downey, CA
June 2025 to Present
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
• Resolved customer complaints regarding pricing errors or product availability with professionalism
• Maintained an organized reception area, ensuring cleanliness and tidiness at all times Cashier
Walmart-Paramount, CA
May 2024 to May 2025
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
• Implemented effective upselling techniques to increase sales of promotional items or add-ons
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
Cashier/Customer Service
McDonalds-CA
June 2023 to May 2024
I’m a cashier and my job is to take care of the customers in the front counter and sometimes I’ll make the coffees or clean any spills that customers made and clean the dinning area. I also help bag the food for customers when it gets busy
Curtesy Clerk
Northgate Market-Long Beach, CA
June 2023 to September 2023
My job as a Curtesy Clerck while I'm outside is to make sure all the carts are placed in front of the store for customers, when I'm inside my job is to bag groceries. When I'm not bagging for customers I'm placing unwanted products back to where they belong and helping guest with any questions or concerns they might have.
Game Attendant/Ride Operator/Supervisor
Pa's Pumpkin Patch-Long Beach, CA
September 2022 to November 2022
As a game attendant, my job was to make sure that my station was ready, I explain the rules of the game to each guest and make sure they follow them, after the end of the game I reset it. As a ride operator, I made sure that everyone was bucked in before starting the ride. As a supervisor, I walked around making sure that everyone was doing what they were supposed to do and reported back to my boss.
Animal Caretaker
Little Lion Foundation-Long Beach, CA
August 2022 to November 2022
The Little Lion Foundation is about rescuing kittens and cats off the streets and nurturing them back to health and putting them up for adoption or back out in the wild when their ready. As a caretaker, I fed them and made sure they had water, I cleaned their kernels and played with them. And when feral cats came I trained them to be domestic and adoptable, I was named the Cat Whisper. Line Cook/Prep Cook/Cashier/Busser
Soak City/Knotts Berry Farm-Buena Park, CA
April 2022 to August 2022
Line Cook - Prepares each meal for each guest
Prep Cook - Preps an hour early before we open, making sure that everything is ready Cashier - greet each guest with a smile, asking if they'd like anything else, and telling them to have a great day and to come again
Busser - switching out condiments throughout the day, mopping and brooming the floor and helping guest if they have any questions
Line Cook/Cook
GD BRO BURGER-Pa’s Pumpkin Patch
October 2021 to November 2021
· I assemble the food or help the cooks with the ticket order.
· I clean my station when it’s not too busy to maintain a clean work space.
· I prep for other stations and refill anything that we need. Busser/Runner
GD BRO BURGER-Pa’s Pumpkin Patch
October 2021 to November 2021
· Taking the ticket to the line cooks if it’s food and if it's a drink hand it to the customer letting them know that their food will be out shortly.
· When the food is ready I call out the order number and hand the food to the customer. Cashier
GD BRO BURGER-Pa’s Pumpkin Patch
October 2021 to November 2021
· Taking the orders of customers.
· Eye contact and a friendly attitude and smile.
· Telling each customer to have a great day and to come back soon. Education
High school diploma
Educational Partnership High School-CA
May 2023 to Present
Skills
• Clerical experience
• creativity
• Supervising experience
• active listening (10+ years)
• Communication skills
• Serving Experience (8 years)
• Barista experience
• Cooking
• Cashiering (5 years)
• Food Safety (5 years)
• problem-solving
• Food preparation
• Animal handling
• Cash handling
• Culinary Experience (10+ years)
• people skills (6 years)
• Serving
• Assembly
• Busser (4 years)
• Phone etiquette
• Customer service
• Guest services
• teamwork (10+ years)
• Restaurant Experience
• Animal care
• Cleaning
• Cooking (10+ years)
• fast learner. (5 years)
• Leadership
• Animal husbandry
• Sales
• Host/hostess experience
• Pet care
• Kitchen experience
• Patience (10+ years)
• Sanitation
• Conflict management
• Retail math
• Cash register
• Restaurant experience
• Time management
• Kitchen Experience (8 years)
• Stocking
• responsible (10+ years)
• Food Preparation (10+ years)
• Organizational Skills
• OS Kernels
• Basic math
• Food Service (4 years)
• Retail sales
• communication skills
• Culinary experience
Languages
• English and Spanish - Fluent
Certifications and Licenses
ServSafe
Food Handler Certification
Contact this candidate