Customer Care Assisted Living
Resume:
Kristy Piagentini
Resident Services Coordinator
Contact
Fair Oaks, CA 95628
************@*****.***
Objective
As a Resident Service Coordinator, my primary objective is to support the health services department. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance to ensure proper care of residents.
Education
Medical Assistant Certificate
Carrington College of California
Citrus Heights California
2009 – 2011
CPR / AED / First Aid
Adult / Infint / Child
Expiration Date: Aug 28, 2026
Key Skills
Yardi
Quick Mar
RCFE Regulations
Resident Assessments
MD Office communication
Pharmacy communication
Medical Terminology
Training
Charting
Six Rights
ADL’s
Experience
Senior Resource Group 2016 – 2025
Previously known as Hank Fisher Properties
Chateau at River’s Edge, Sacramento
At SRG my duties included supporting the healthcare team by covering shifts as needed, performing assessments, documenting within Yardi, updating orders within Quick MAR, ensuring proper orders from providers, family communication, PCP communication, in- house communication with all departments.
Hank Fisher Properties 2011 – 2016
Chateau at Capitol Avenue, Sacramento
I started off as an on-call care giver, moved to Med Aide within my first year, then became the Lead Med Aide of the community at The Chateau on Capitol Ave directly working with RCC, LVN, and DoAL assisting with all aspects of assisted living.
Mountain Manor 2009 – 2010
Skilled Nursing and Assisted Living, Carmichael
I found my love for working with the elderly as a housekeeper / laundry aide. Moved into the activity department as an activity assistant. References
Available upon request.
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