Chris Kraack 863-***-**** *****.******@*******.*** Lakeland, Florida
Professional Summary
A highly experienced Senior Programmer Analyst for major corporations including Citigroup, Equifax, Certegy, Verizon (GTE Data Services), and Bank of America (NCNB), with decades of success in mainframe and full-stack development for the financial services and utility sectors.
Served as Business Analyst, Project Lead, System Test Team Lead, Systems Analyst, Project Manager and Scrum Master. Expert in modernizing legacy systems, architecting high-impact applications, and driving efficiency through process automation and SQL optimization. Proven ability to lead Agile teams and deliver complex data migration projects. Skills
Mainframe: CICS, COBOL, DB2, VSAM, JCL, MQ, REXX, Clist, Endevor, ChangeMan
Modern/Distributed: HTML/Javascript/CSS, Java, Groovy & Grails, Microsoft SQL Server (T-SQL, SSIS, SSRS, SSMS), OutSystems, ASP.NET, Visual Basic, C
Methodologies & Tools: Agile, SAFe, Scrum, Kanban, JIRA, ServiceNow, Project Management, Version Control
Business Domains: Accounting (AP/AR/GL), Banking, CRM, Credit Card, Financial Services, Power Utilities, Project Management, Securities, Supply Chain, Warehouse Management, Marketing, Retail, Securities, SWIFT processing. Professional Experience
Assistant Vice President, Senior Systems Analyst Citigroup 2020-2025
Provided analysis to improve performance and reduce costs by identifying costly processing and SQL processing improvements.
Performed database catalog migrations and application development/maintenance in a CICS, DB2, COBOL, VSAM, JCL, MQ environment.
Served as a Scrum Master in an Agile SAFe environment, conducting scrum events, tracking and reporting team performance using JIRA, and recommending process improvements.
Coordinated implementations among many groups, performed risk analysis, and coordinated production support. Senior Application Developer W.S. Badcock 2005-2020
Developed and maintained COBOL & MQ supply chain, inventory control, warehouse management applications.
Developed full-stack Java J2EE and Groovy/Grails applications with a heavy emphasis on Microsoft SQL Server T- SQL,SSIS, and SSRS backend processing. Integrated back end user applications with ERP database for financial, sales, marketing, and legal applications
Created Outsystems applications for web and mobile device deployment.
Architected a full-scale Intelligent CRM application, integrating it with sales and marketing systems. Requirements gathering with end-users, managed backlog, and presented progress to C-level executives in an agile development environment.
System Test Team Lead Equifax / Certegy 2000-2005
Managed a team of UAT system testers, scheduling and coordinating complete system testing, for the Credit Card processing systems for over 50 clients, on a IBM mainframe using CA-7, CICS, DB2, JCL, VSAM.
System analysis & development of CICS, DB2, COBOL, VSAM, JCL applications for Credit Card processing, and Rewards programs in a Waterfall SDLC environment.
Previous Relevant Experience: Forged a deep foundation in enterprise systems by leading projects and developing and testing CICS, DB2, and COBOL, JCL, VSAM, IMS, REXX, CLIST, TSO, ISPF, Visual Basic, VBA, Crystal Reports applications for the banking, credit card processing, financial services, supply chain, and retail industries. Honed skills in business systems analysis, legacy system conversion, and application integration in diverse SDLC environments. Education: Bachelor of Computer Information Science Magna Cum Laude, with strong emphasis on business information, business law, and accounting. Veteran Status: U.S. Air Force, Strategic Air Command Headquarters, Intelligence non-commissioned officer.