Customer Service Security Guard

Robert Fiester

********@*******.*** 209-***-**** Fresno, CA

WORK EXPERIENCE

WestCare California Fresno, CA AOD Counselor 2015-08 - 2021-06 Handled a caseload of approximately 30 clients in an outpatient facility.

•Facilitated group and one-on-one counseling sessions.

•Maintained client files in compliance with company, county, and HIPAA guidelines.

•Consulted with superiors and staff on current counseling techniques to stay relevant in the care and success of patient outcomes.

Roger Rockas Dinner Theater

Fresno, CA

Security Guard

2013-10 - 2015-08

•Provided customer service and deterrence from crime for both patrons and personnel at the restaurant.

Visalia Rescue Mission Visalia, CA

Kitchen Manager 2012-06 - 2014-12 Managed kitchen operations to provide breakfast, lunch, and dinner for residents and the homeless population 7 days a week, 365 days a year.

Yosemite/Mariposa KOA Midpines, CA Night Manager 2010-05 - 2011-11

•Provided customer service including checking in clients and running the store. Managed maintenance tasks to ensure smooth operations during night hours.

EDUCATION

University of Phoenix Bachelor of Science, Human Services

CERTIFICATIONS

Fresno, CA 2014

CPR Certification, Red Cross

CCAP Certification, California Consortium ofAddiction Professionals

HOBBIES AND INTERESTS

2018

Playing Guitar

•Enjoys playing guitar and participating in sports.

Sports

Golfing, Fishing, and Baseball.

Leisure Activities

•Enjoys going to the theater, movies, and reading.

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