Customer Service Data Entry
Resume:
Rerra Brooks
**** ****** ** ******* ** *****, 901-***-****, *************@*****.***
Skills Summary
Great Communication skills with customers
Great time management
Computer skills
Customer service
Leadership skills
Teamwork skills
Great with animals
Great pet handling
Great with surgical assistance
Great with examining animals
Knowledge of MS Office, databases and spreadsheets.
Maintain accurate records.
Data entry experience.
Identify and resolve discrepancies.
Ability to work independently.
Attention to detail.
Data integrity and security.
Education
2015-2016 Sheffield High School
2016-2019 Whitehaven High School
2019- present LeMoyne Owen College
Degree / Date of Graduation
High school Diploma- May 19,2019
Major in Biology May of 2023
Name of Employer
Cracker Barrel #168
2018-2020
Retail assistant
Check people out
Worked sales floor
Repair and replenished merchandise
Any other duties specified by management
MPLOY (remote)
2017-2019
Summer Program for the City of Memphis
Team Leader
Help my team members on different assignments.
Worked in the community
Any other duties specified by management
Journeys kids
Retail assistant
Check people out
Worked sales floor
Repair and replenished merchandise
Any other duties specified by management
Teacher Assistant
Memphis Shelby County Schools-Memphis, TN
July 2022 to Present
Supporting teachers
Administering Test
Supporting students in learning environments .
Supervision of multiple students
Consumer Relations Representative(Remote)
GE Appliances - Memphis, TN
September 2021 to March 2022
Customer service
Process claims
Data Entry
Product research
Creating consumer cases Setting up service
Billing Specialist(Remote)
Poplar Healthcare - Memphis, TN
May 2021 to September 2021
Billing Medical lab claims
Insurance Verification
Contacting physicians offices and Insurance companies
Updating patients information
Customer service
Processing claims
Front Office Receptionist
CAMPBELL CLINIC ORTHOPAEDICS - Memphis, TN
December 2020 to May 2021
Patient Check-in/ Check-Out
Input Insurance Billing codes/Post charges
Bookkeeping/collect Co-payments
Collect Collections account payments
Schedule appointments
Insurance Verification
Data Entry
Clerical experience
Documentation review
Patient demographics updates
EMR set-up
Customer service
Call Center Representative (Remote)
Ortho South (OM Division) - Memphis, TN
August 2020 to December 2020
Schedule appointments
Insurance Verification
Hospital consults
Data Entry
EMR set-up
Office work
Clerical experience
Customer Service
Inbound call center skills
Medical Office Receptionist (remote) - Memphis, TN
March 2014 to January 2017
Word Processing
Medical Billing & Coding
Medical Terminology
Medical Records filing
Customer Service
EMR set-up
Office experience
Typing
Bookkeeping
Documentation Review
Clerical experience
Welcomes and greets all patients and visitors, in person or over the phone. Answers the phone while maintaining a polite, consistent phone manner Use of proper telephone etiquette.
Responsible for keeping the reception area clean and organized.
References
Jazmine Hunter 901-***-****
Ashley Matthews 901-***-****
Primary Business Address
5081 Tulane Rd
Memphis, TN 38109
Contact this candidate