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Resume:
Debbie Secrist
Pierceton, IN
**********@*******.***
Professional Summary
I am hardworking, committed to maintaining the highest standard of quality and compliance in all processes. I have 10 years of experience in the medical device industry (2 working remote) and 16 years of transcription experience in the mental health field (15 working remote). I am looking for a remote data entry, transcription or customer service position. I am skilled in Microsoft Outlook, Teams, Word, Excel, EtQ, Enovia, and JD Edwards. I have excellent communication skills, both verbal and written, effective time management, am self-motivated and able to complete tasks with minimal supervision.
Work Experience
Process Quality Engineer Technician
Zimmer Biomet - Warsaw, IN
October 2022 to Present
Audit closed Nonconformance records (NCRs) for accuracy to procedure and ERP (JD Edwards and MES/BOBJ)
Maintain database of low and high-risk owners and approvers of flagged records, and retrain them to procedure
Open flagged records and work with owners to update and close in a timely manner
Lead NCR Certification process for team members who want to approve Nonconformance reports
Answer day to day NC questions across three shifts
Assist users with technical difficulties in our software system (EtQ) across three shifts
Assisted in software validation
Supplier Quality Senior Technician
Zimmer Biomet – Warsaw, IN
March 2018 to October 2022
Owner of all supplier type Nonconformance Reports (NCRs) in Enovia, delegated to coworkers to ensure equal work loads
Physically and electronically (JDE) quarantined product
Worked with suppliers to get updated documents when needed, determine appropriate disposition of nonconforming products, obtained Return Material Authorization (RMA) for returning product
Physically and electronically moved product once NCRs closed
Keyed Inventory Transaction forms to perform electronic scrap transactions, JDE
Created debit memos in JDE for supplier Nonconformances being returned or scrapped to recover the cost
Assisted Accounts Payable and Quality Engineers as needed
Pulled data for open Supplier type NCs in Enovia to ensure completion to procedure, and closure in a timely manner
Supplier Quality Technician
Zimmer Biomet - Warsaw, IN January 2016 to March 2018
Owned and processed supplier type Nonconformance Reports (NCRs) in Enovia
Physically and electronically (JDE) quarantined product
Worked with suppliers to get updated documents when needed, determined appropriate disposition of nonconforming products
Physically and electronically moved product once NCRs closed.
Keyed Inventory Transaction forms to perform electronic scrap transactions in JDE
Attended Excel I and II
Assistant Material Review Board Coordinator
Zimmer Biomet - Warsaw, IN January 2015 to January 2016
Owned Nonconformance Reports (NCRs) in Enovia
Performed investigation, dispositioned and closed NCRs
Worked with outside suppliers on NCRs, when supplier caused, to determine the best path forward
Physically and electronically carried out disposition of product.
Receiving Inspection Clerk
Zimmer Biomet - Warsaw, IN April 2013 to January 2015
Reviewed upcoming orders for inspection, printed Inspection Instruction Sheet from WOW for product in order
Ensured delivery of product to correct location
Entered data of inspected orders into Excel
Prepared boxes of documents for shipment to off site location for storage, maintained tracking for each box to recall physical documents when necessary
Created, dispositioned and closed Supplier Declared scrap Nonconformance Reports in Enovia
Transcriptionist
Otis R. Bowen Center - Warsaw, IN June 1995 to November 2012
Pulled audio to transcribe from pool, used foot pedal and headset
Worked remotely for almost 16 years
Transcribed clinical notes, letters, psychological reports, and psychiatric evaluations. Any documents were subject to being presented in court if the situation arose
Adhered to HIPPA
Attended Excel I
Education
English, Math, Science (High school graduate)
Tippecanoe Valley High School-Mentone, IN August 1985 to June 1989
Skills
Microsoft Office (26 years)
JD Edwards (10 years)
EtQ (3 years)
Enovia (7 years)
Adobe (4 years)
WOW (10 years)
Typing (30+ years)
Data entry (26 years)
Work from home office (16 + years)
Maintain compliance (26 years)
Excellent verbal and written skills (30+ years)
Patience
Motivated
Flexible schedule
Customer focused
Time management
Excellent organizational skills
References
Jorg Fehlmann
Quality Associate Director
Zimmer Biomet
****.********@************.***
Jeff Shepherd
Quality Engineering Sr Tech
Zimmer Biomet
****.********@************.***
Carina Rodriguez
Buyer Sr Coordinator
Zimmer Biomet
******.*********@************.***
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