Customer Service Credit Card
Resume:
Ebony Jones
Springfield, MO *****
**********@*****.***
Professional Summary
I am a dedicated waitress / bar server. I have over 4 years of experience in high volume environments. I am very skilled in mixology and customer service. I have strong communication and multi tasking skills . I am very proficient with POS systems and skilled in taking accurate orders, handling cash, and providing exceptional customer service in fast-paced environments". Authorized to work in the US for any employer
Work Experience
Server/Cashier
knockout sports bar-Dallas, TX
March 2023 to July 2025
1. Customer service: Greet guests warmly, take their orders accurately, and ensure they have a positive experience.
2. Order and service: Serve food and beverages, including alcoholic drinks, while communicating special requests or allergies to the kitchen.
3. Payments: Process cash and credit card transactions accurately using the POS system. 4. Table maintenance: Clear and clean tables, reset them, and ensure they are ready for the next customer.
5. Teamwork: Collaborate with other staff, such as bartenders and kitchen personnel, to ensure smooth service.
6. Workspace upkeep: Maintain a clean and organized bar and dining area, including stocking supplies and cleaning glasses.
Server/Waiter
Bombshells Restaurant and Bar-Dallas, TX
February 2019 to December 2022
1. Greet guests: Provide a warm welcome and seat them promptly. 2. Take orders: Accurately take food and beverage orders, often using a Point of Sale (POS) system. 3. Serve food and drinks: Deliver orders to the table efficiently and in the correct sequence. 4. Provide recommendations: Offer suggestions for menu items and specials. 5. Check for satisfaction: Monitor tables to anticipate needs and check in after food is served. 6. Handle complaints: Address customer concerns promptly and professionally, escalating to management when necessary.
7. Process payments: Handle cash and credit card transactions accurately. Education
Some College
Ultimate Medical Academy-Clearwater-Clearwater, FL January 2015 to January 2016
High school diploma
Mingo Puxico Technical High School-Puxico, MO
September 2012 to May 2013
Contact this candidate