Customer Service Desk

CANDACE GENOVESE

Customer Service Professional

562-***-**** ************@*****.*** Brea, United States EMPLOYMENT HISTORY

Head Cashier, Service Desk, Cashier at Home Depot

Facilitated and logged store opening, closing, and shift changes. Kept cash wrap stocked, products faced and shelving free of misplaced items or trash. Contributed to store promotions by informing customers of available discounts or special offers at checkout. Collaborated with store management to optimize cashier scheduling for peak hours, maximizing efficiency.

Customer Service Representative at Fedex

Optimized customer support by establishing collaborative service environments through targeted operational initiatives. Updated account information to maintain customer records. Assisted customers in navigating company website and placing online orders, improving overall user experience.

Cahier, PIC at Ralphs Grocery

Worked well in a team setting, providing support and guidance. Gained extensive knowledge in data entry, analysis and reporting. Identified issues, analyzed information and provided solutions to problems. Passionate about learning and committed to continual improvement. Strengthened communication skills through regular interactions with others. Demonstrated leadership skills in managing projects from concept to completion.

SKILLS

Adaptability and Dependability Supply Restocking

Accounting Software Active Listening

Total Payment Calculation Liquor Law Compliance

ID Verification Product Restocking Punctuality

Customer Assistance Retail Operations POS Systems

Store Policies Understanding

SUMMARY

Passionate about promoting lasting customer

satisfaction by delivering quality service and

unparalleled support. Proficient in customer

service best practices and related options.

Dedicated Customer Service professional with

knowledge of service delivery and proven

multitasking abilities. Committed to maintaining

professional relationships to increase profitability and drive business results.

EDUCATION

Associate of Applied Science,

Pharmacy Technician, California

Paramedical And Technical College

Honor Roll [1986 Awarded, Valedictorian

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