Administrative Assistant Technical Support

Jose Vallejo

310-***-**** *********@*****.*** Long Beach, CA 90808

SUMMARY

Detail-oriented administrative assistant with a focus on optimizing office functions and supporting team productivity. Skilled in technical support, client communication, and managing documentation, eager to contribute to organizational success through adaptability and efficient problem resolution. SKILLS

Customer Service Specialist

Video / Photo Editing

Windows / MAC OS / Linux

CRM software

Remote support

Software installation

Software upgrades

System updates

Virus removal

Hardware configuration

Technical troubleshooting

Call handling

Teamwork and collaboration

Problem-solving

Attention to detail

Problem-solving abilities

Microsoft windows and office

Excellent communication

Organizational skills

Team collaboration

Adaptability and flexibility

Remote technical support

WEBSITES, PORTFOLIOS, PROFILES

youtube.com/@seawolfskypics1463?si=pmwQN1fU0TgkKZVA? EXPERIENCE

Administrative Assistant, RPV Consulting, March 2024-Current Long Beach, CA

Oversaw daily office functions to streamline workflow and align with organizational objectives.

Diagnosed and resolved computer performance issues, including remote support.

Maintained filing systems for easy retrieval of documents and records.

Managed installation and maintenance of OPERATING SYSTEMS including WINDOWS, LINUX, and MAC OS, - as well as running updates and malware assessments on company PCs

Coordinated office supplies inventory to maintain adequate stock levels.

Answered phone calls and emails to provide information, responding to inquiries and directing them to appropriate personnel.

Greeted visitors in a professional manner,

Installed and maintained components such as printers, modems, and routers

Oversaw scheduling and calendar management to enhance time efficiency for the team Purchasing Assistant, Hitachi Automotive Systems Americas, January 2007-January 2010 Torrance, CA

Coordinated purchase orders and ensured timely delivery of automotive components.

Assisted in vendor negotiations to secure competitive pricing and quality materials.

Analyzed inventory levels to maintain optimal stock and reduce excess waste.

Managed documentation for procurement processes, ensuring compliance with company policies.

Maintained accurate records of shipments and purchase transactions for auditing purposes. Accounting/Human Resources/Operations, Western Security, February 1998-February 2007 Torrance, Cal

Oversaw recruitment processes, from job postings to candidate interviews

Conducted exit interviews to gather feedback from departing employees

Monitored payroll processes for employees, addressing any discrepancies promptly

Facilitated onboarding programs for new hired

Managed employee records and maintained HR databases for accurate information tracking.

Coordinated employee onboarding activities to facilitate smooth integration into the company.

Processed vendor invoices and match with purchase orders.

Reconciled monthly statements and resolve discrepancies with vendors.

Prepared payment batches and ensure timely disbursement of funds.

Communicated effectively with vendors regarding payment inquiries and issues.

Utilized accounting software to track expenses and generate

Processed vendor invoices for timely payment and accurate record-keeping.

Reconciled accounts payable and receivable to ensure data accuracy.

Assisted in month-end closing activities by compiling necessary financial accounts payable data and reconciled daily totals to confirm proper accounting. EDUCATION AND TRAINING

Associate's Degree

Administration of justice, Los Angeles Harbor College, Wilmington CA January 1998 LANGUAGES

English

Real Estate Agent, EXP Realty, January 2020-February 2024 Yorba Linda, CA

Negotiated contracts and agreements on behalf of clients, ensuring favorable terms and conditions in accordance with industry standards

Utilized CRM software to manage client relationships and track leads efficiently

Maintained up-to-date knowledge of local real estate laws and regulations to provide clients with accurate guidance throughout the buying or selling process

Facilitated property showings and open houses, successfully attracting potential buyers and generating competitive offers

Collaborated with mortgage brokers and financial institutions to assist clients in securing financing options tailored to their needs

Developed and maintained a network of industry contacts, including appraisers and inspectors, to streamline transactions

Advised clients on home staging and improvements to maximize property appeal, contributing to increased sale prices

Facilitated open house events, effectively presenting properties and engaging with potential buyers to build rapport

Managed real estate transactions from initiation to closing.

Maintained detailed records of transactions and client communications to ensure compliance and facilitate smooth processes

Photographer/Videographer (Independent Contractor), SEAWOLF SKYPIX, February 2015-January 2020

Long Beach, CA

Collaborated with clients to determine project requirements, providing expert guidance onvisual storytelling techniques

Developed and maintained a strong portfolio showcasing versatility in styles, subjects, and techniques to attract new clients

Operated and maintained professional camera equipment, ensuring optimal performance

Executed on-location shoots while adapting to changing environments and lighting conditions to achieve desired results

Established and nurtured relationships with clients, resulting in a high rate of repeatbusiness and referrals

Developed compelling narratives through video editing, enhancing engagement and emotional impact for audiences

Ensured adherence to copyright laws and industry standards while managing intellectual property for visual content

Managed multiple projects simultaneously, prioritizing tasks effectively to meet tight deadlines without compromising quality and deadlines without compromising quality

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