Nursing Assistant Certified

Siosaia Akau

**** ****** ***** *** • Pasadena, TX 77503 • ***********@*****.*** • 801-***-****

Education

Weber State University Ogden, UT

Associate, Science Apr 2020

University of Southern California Los Angeles, CA

Bachelor of Science, Business Administration 2021-2023 Davis Technical College Kaysville, UT

Certified Nursing Assistant, BLS Certification June 2025 Relevant Skills: Assisting with ADLs, Vitals, Transferring, Infection Control. Experience

The Little America

Server, Flex

SLC, UT

Jan 2023 – Jan 2025

● Maintained a professional, friendly attitude during rushes of 2+ hour wait times

● Supported team members daily; ran food, took orders, greeted/sat customers, set and bussed tables

● Adapted to abrupt changes in work environment; managed multiple roles when understaffed

● Demonstrated attention to detail; memorized menus and unique order accommodations

● Displayed phone etiquette when taking orders, delivered room service in a timely manner

● Provided wine service, served three-course holiday meals, curated recommendations

● Developed lasting customer relationships, patience with non-compliant guests

● Served large parties of up to 30 people during special events

● Trained new employees on basic functions, menu items, hosting

● Fostered a healthy, fun, and family-oriented environment inside and outside of work The Grand America SLC, UT

Pool Attendant Summer 2025

● Practiced basic janitorial duties; cleaned pool, sanitized tables, transported dirty linens, moved furniture

● Answered customer complaints and questions, picked up food orders Leadership

Beans & Brews Syracuse, UT

Shift-lead Jan 2020 – Jan 2021

● Trained and mentored new employees on policies, essential duties, and workplace environment

● Ensured efficient workflow during rush hours; delegated drink making, dish-washing, cashiering

● Resolved customer complaints and team conflicts; promoted positive team-morale

● Practiced open and closing procedures, took inventory, stocked Skills & Interests

Technical: Office 365, Google Workspace, POS, Patient-Care Interests: Bouldering, MMA, Games, Movies

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