Data Integrity Quality

**Kymberly Sangalang**

Holiday, FL • [*****************@*****.***](mailto:*****************@*****.***) • 727-***-**** • linkedin.com/in/kymberlysangalang

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### **Professional Summary**

Analytical data professional with 14 years of experience in enterprise operations, data integrity, and technical systems. Skilled in SQL, Python, Excel, and Tableau, with a strong background in data cleaning, reporting, and visualization. Adept at identifying anomalies, improving workflows, and translating business requirements into accurate, actionable insights. Excels in cross-functional collaboration, documentation, and mentoring within fast-paced environments.

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### **Technical Skills**

**Data Analysis & Visualization:** SQL, Excel, Tableau, Power BI, Google Sheets, ETL, KPI Reporting

**Programming:** Python, R

**Database & Data Quality:** Data Modeling, Relational Databases, Validation and Audit Processes

**Statistical Techniques:** Descriptive Statistics, Trend Analysis, Proof-of-Concept Testing

**Tools:** ServiceNow, Salesforce, Azure Active Directory, Mendix

**Soft Skills:** Analytical Reasoning, Problem Solving, Documentation, Team Leadership

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### **Professional Experience**

**xAI – AI Tutor (Human Data)** Remote Aug 2024 – Present

• Ensures data integrity through quality validation and error analysis for large NLP datasets.

• Designs and executes data cleaning and annotation workflows to improve accuracy and statistical reliability.

• Collaborates with technical teams to refine tracking systems and visualizations used for model evaluation.

• Develops proof-of-concept mockups to test data efficacy and highlight anomalies and redundancies.

**Outlier.ai – AI Content Trainer and Reviewer (LLMs)** Remote Mar 2024 – Aug 2024

• Performed data reviews and trend analysis to support language model evaluation and alignment.

• Created structured datasets and metrics to assess content performance and data quality.

• Standardized reporting methods to improve consistency and data interpretability across projects.

**DXC Technology – Infrastructure Services Analyst III (RTX Account)** Remote Jul 2023 – Jul 2024

• Extracted and analyzed performance data using SQL and Excel to identify system inefficiencies.

• Developed automated dashboards and visual summaries for leadership decision-making.

• Ensured data accuracy and compliance through routine validation and auditing processes.

• Mentored staff on data management and reporting best practices.

**eXp Realty – Technical Support Specialist** Remote Jul 2018 – Mar 2023

• Analyzed support data to track service levels and identify anomalies in workflow efficiency.

• Enhanced data reporting methods to ensure accuracy and standardization across departments.

• Collaborated with cross-functional teams to improve data collection and report design.

**Verifone – Customer Technical Advocate (Petroleum Division)** Clearwater, FL Sep 2014 – Jul 2018

• Managed data from POS and payment systems to detect errors and ensure regulatory compliance.

• Compiled transactional data reports for clients such as Sunoco and ExxonMobil, providing insight into trends and performance.

• Improved data accuracy and accessibility through content review and documentation initiatives.

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### **Education**

**Professional Certificate in Data Analytics** Google (Coursera) Completed Aug 2022

**Bachelor of Interdisciplinary Studies – Technical Writing and Small Business** Arizona State University 2014

**Bachelor of Arts in Philosophy** Arizona State University 2003

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### **Key Achievements**

• Strengthened data integrity and reporting practices in AI and technical environments through systematic validation and error detection.

• Developed internal reporting dashboards and data visualizations for leadership review and process improvement.

• Recognized for mentoring and documentation skills that improved data accuracy and team efficiency.

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