Medical Assistant Customer Service
Resume:
Laura Hokenson
Oakdale, MN *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Woodbury
Wooddale tennis and health - Woodbury, MN
June 2019 to Present
Supervise tennis and health gym, also supervise roller rink and all money registers. Make phone calls. Handle all customer relations.
GSA- guest service advocate
Target
September 2016 to October 2021
I was the lead for the check lanes and guest service. I handled all issues with guests and employees. Regulare Ed Transportation Coordinator/ supervisor School District 622 - North Saint Paul, MN
May 1994 to November 2014
I handled all the district vehicles. I took care of licensing, tabs, accidents and insurance. I was also the supervisor to the regular Ed drivers. I took care all issues with drivers, parents, school staff and student issues.
I also took care of routing of regular education routes and handled dispatching of over 70 busses. Medical Assistant
Pediatricians for Health - Maplewood, MN
September 2000 to October 2002
Room patients, phlebotomy, injections, assist physicians with procedures, x-ray certified, allergy shots PCA personal care attendant
Student Experience
March 1990 to January 1993
Cashier/Customer Service
Kmart
March 1989 to April 1990
I helped the people who couldn’t help themselves. I would go to peoples homes help with daily living, cook, clean and whatever else they needed done.
Cashier/Customer Service
Burr St. Grocery
January 1988 to April 1990
I rang people up. I treated them with kindness because I was the last experience of our store. I wanted them to come back.
Education
Medical Assistant
Roseville Area High School
Skills
• X-ray certified, iv certified. Great patient care experience (2 years)
• Vital Signs
• Receptionist
• Injections
• Patient Care
• CPR
• EKG
• EMR
• Filing
• Microsoft Word
• Venipuncture
• CPR Certified
• Medical Records
• Phlebotomy
• Scheduling
• Medical Office Experience
• Laboratory Experience
• Medical Scheduling
• Triage
• Anatomy Knowledge
• Chairside Assisting
• Microsoft Office
• Infection Control Training
• Insurance Verification
• Sales
• Hospitality
• Customer service
• Medical terminology
• Research
• Leadership
• Interviewing
• Supervising experience
• Negotiation
• Office Management
• Clerical Experience
• HIPAA
• Phone Etiquette
• Retail sales
• Office experience
• Microsoft Excel
• Microsoft Outlook Calendar
• Administrative experience
• Communication skills
• Autism experience
Certifications and Licenses
X-ray certified, phlebotomy, iv certified
Present
IV certified
November 2002 to Present
Insert IVs
Nationally Registered Certified Medical Assistant (NRCMA) Medical assistant
January 2002 to Present
Assessments
Work Style: Conscientiousness — Expert
May 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Expert
Nursing Aide Skills — Familiar
July 2020
Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I love helping others. My children are now grown, so I am able to work any hours. I am a hard worker. I think I wwould make a great asset to the entire team.
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