Data Center Service Delivery

Paul Covington

G l o b a l D i r e c t o r, F e d e r a l DevSecOps

● 480-***-**** ● ***********@***.*** ● linkedin.com/in/paul-covington-cto Professional Summary

Seasoned technology leader with over 20 years of expertise in driving cloud operations, DevSecOps, and data center management. Proven ability to lead global teams of up to 200+ professionals, overseeing multi-million-dollar budgets, P&L, and high-compliance projects for sectors including government, military, healthcare, and finance. Adept at leading complex digital transformation, scaling SaaS platforms, and improving service reliability, achieving operational excellence, and reducing costs. Skilled in developing high-performing teams, optimizing cloud infrastructure, and ensuring security at the highest levels of compliance (FedRAMP IL-5, Cyber Essentials+). Experience

Director, Global Government DevOps

Oracle

2020 – 2025

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• Led a global team of 50 professionals responsible for operating FedRAMP IL-5 and Cyber Essentials+ accredited cloud platforms for U.S. and U.K. government clients, ensuring 99.95% service reliability across mission-critical services.

• Managed a $25M+ budget and led a team that deployed critical services, consistently meeting compliance and security standards for government and military clients.

• Spearheaded the transition to secure cloud platforms, ensuring compliance with government regulations and delivering scalable solutions to support multiple agencies' missions.

• Improved service delivery and reliability by implementing agile DevSecOps practices, leading to 99.95% uptime for revenue-generating services.

• Streamlined deployment processes, reducing service provisioning time by 25% while maintaining FedRAMP IL-5 security protocols and improving overall team productivity.

• Optimized cost efficiency by integrating automation and cloud-native tools, resulting in $5M in savings by improving resource utilization across the organization.

• Directed security audits and compliance reviews, achieving 100% adherence to government security standards and zero security breaches across all managed platforms. Chief Technology Officer

Omnitracs/PrePass

2015 – 2020

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• Led a 125-person team in designing and deploying SaaS platforms that enabled $500M in annual revenue, supporting 600,000+ trucking fleets with optimized logistics and fleet management solutions.

• Established ITIL processes to improve operational efficiency, increasing maturity ranking (CMMI) and boosting service availability to 99.96% across data centers and satellite earth stations.

• Directed the transition to private and public cloud infrastructures, cutting operational costs by 50% while improving service delivery and scalability for clients.

• Spearheaded the automation of monitoring and alerting systems, reducing downtime by 35% and improving client service levels.

• Integrated machine learning tools to optimize fleet management, reducing client operational costs by 20% Sr. Director, Engineering

Fujitsu America

2013 – 2015

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• Led a 125-person North American team, managing cloud operations for clients in healthcare, insurance, and finance, delivering best-in-class reliability for a $250M portfolio.

• Secured a landmark deal with the largest Canadian finance company, integrating services into the BPO cloud infrastructure.

• Drove the transition to secure cloud platforms, enhancing system reliability and securing Cisco Gold partner certification.

VP, Operations

NEC America

2006 – 2012

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• Built and managed the $150M managed services P&L, achieving 45% gross profit growth over three years through strategic investments in cloud platforms and operational improvements.

• Elevated the company to Cisco's #4 Gold Partner, obtaining master certifications for managed services and driving expansion in public cloud services.

VP, Operations

Centurylink

2000 – 2006

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• Integrated operations across five acquired companies, delivering $400M in annual OPEX savings through standardization of processes, automation, and consolidation of vendor contracts.

• Managed the closure of three redundant European data centers, eliminating $25M in annual operating costs while improving system performance and reducing complexity. Additional

Military Service

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• U.S. Air Force

• Top Secret/SBI Clearance

• Honorable Discharge

Education

A.S. in Telecommunications Management

U.S. Air Force Institute of Technology

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Associate of Science in Physical and Biological Anthropology University of California, Berkeley

Core Competencies

Operations Leadership: DevSecOps Cloud Operations Data Center Operations Public Speaking P&L Ownership: Managed Services Budget Management 3rd-Party Negotiations International Operations: International Operations Trans-Oceanic Cable Purchases Right-of-Way Lease Management Data Center Management

Program Management at Scale: Agile/Waterfall Development Release/Change Management Asset Disposition Management

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