Customer Service Data Entry

Licys Maria Lozano

305-***-**** **********@*****.*** Winter Haven, FL

Bilingual (English/Spanish) Customer Service Focused Computer Proficient. www.lozanoagent.com

Professional Summary

Motivated and adaptable professional with extensive experience in marketing, real estate, and healthcare administration. Former CEO with strong leadership skills, customer service expertise, and technical proficiency in Microsoft Office, Adobe applications, and data entry systems. Bilingual in English and Spanish, with a proven track record of delivering excellent service and support in diverse environments. Seeking a stable and rewarding opportunity to continue contributing skills and experience to a dynamic organization. Professional Experience

Real Estate Agent

Self-Employed Florida 06/2024

• Assist clients in buying, selling, and renting properties, providing outstanding customer service throughout every transaction.

• Manage contracts, documentation, and communications between parties with attention to detail and professionalism.

• Stay current with market trends to best advise clients on property values and opportunities.

CEO

MrStudio TV Inc. Florida 10/2010

• Led and managed all operations of a successful marketing and media production company in Miami Beach.

• Oversaw social media marketing, branding, web design, and video production services for diverse clientele.

• Built strong customer relationships through customized marketing strategies and exceptional service.

Medical Assistant

Various Medical Centers Florida 04/2007

• Supported physicians and healthcare teams with patient care, administrative tasks, and medical documentation.

• Handled data entry, scheduling, billing support, and front-desk responsibilities with accuracy and confidentiality.

• Delivered excellent patient service, assisting bilingual (English/Spanish) patients with understanding procedures and paperwork.

Skills

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

• Adobe Software (Photoshop, Illustrator, Acrobat)

• Data Entry and Database Management

• Customer Service and Client Relations

• Bilingual: Fluent in English and Spanish

• Strong Organizational and Multitasking Abilities

• Marketing, Sales, and Branding Strategies

Education

Graduate of International Business/ Havana. Cuba 09/1994 – 08/1998 Health Care Miami Health Institute 02/2019 – 08/2019 CMA Certified 05/2020

Gold Coast School 06/2024

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