Customer Service Inventory Control

PROFILE:

●Dynamic retail professional with five years of diverse experience, committed to delivering exceptional customer service and operational excellence.

●Proven expertise in managing financial performance, inventory control, and staff training, contributing to enhanced store productivity and customer satisfaction.

●Demonstrated ability to streamline processes and solve problems through effective communication and teamwork.

●Eager to leverage a strong background in customer interactions and logistics to drive business success and foster positive customer relationships.

●Go the extra mile with operations by using the resources provided to me to do what is needed.

Employment history:

September 2021 – July 2022 Learning Ambassador, Amazon Inc

●Managed staffing and training of warehouse personnel, ensuring that all employees were properly trained and certified.

●Developed and maintained a database of warehouse information, including item descriptions, prices, and locations.

●Collaborated with cross-functional teams to ensure orders were shipped on time and within budget.

●Using upgraded company technologies to perform operations throughout the warehouse.

March 2023 – Present, Shopper, Shipt Inc.

●Use the Shipt app to see available orders in the designated area of delivery of choice.

●Choose which orders to accept for your day based on store, pay, and delivery window.

●Shop for items in stores like Target, Meijer, Kroger, CVS, etc.

●Communicate effectively with customers if something is out of stock, or confirm replacement items.

●Check out orders through self checkout or seek help through store customer service.

●Use time management to actively ensure operations of perfect deliveries within the day.

●Deliver orders on time, and provide great service by going the extra mile within the delivery window.

July 2022 – March 2024, Shift Lead, Walgreens

●Managed and tracked store financial performance, cash control, inventory, safety, customer service and management of the entire staff.

●Developed and maintained customer service policies and procedures to ensure adherence to company standards.

●Complete daily tasks to keep the store afloat. Delivering the best customer service to ensure best business in the store.

●Assisted the pharmacist in compounding, labeling, and packaging medications

●Accurately filled prescriptions and maintained patient records in accordance with state and federal regulations.

March 2024 – February 2025, City Carrier Assistant, United States Postal Service

●Ensured mail and packages were delivered safely and securely to the correct address.

●Maintained accurate records of all mail and packages delivered within the company technological system.

●Assisted other delivery workers with their routes, when needed and by management.

●Receive and sort mail according to delivery address in casing system

●Utilized an advanced route mapping system to optimize route and reduce delivery time.

April 2025 – July 2025, Assembly Line Operator, Stellantis (Chrysler)

●Operate assembly line, equipment and tools needed at assigned position by management.

●Handle many different automotive parts and components to assemble vehicles.

●Follow technological sequence to maintain steady flow of assembly and accurate productivity.

●Maintain a clean and organized work area to ensure a safe work environment.

●Operate hand, air and power tools on moving vehicles on the assembly line.

●Work as a team and independently to ensure best operation in the plant and company.

October 2025 - Present, Pharmacy Technician, One Care LLC

●Fill daily and monthly prescriptions.

●Maintain overall organization of the work area.

●Stock and restock medications.

●Assist with preparing daily and monthly medication shipments.

●Assistant with maintaining inventory for overall operations

●Communicate directly with Pharmacists and Managers.

●Read and understand the Medication Administration records.

●Comply with all Michigan State rules and regulations.

EDUCATION:

Sep 2017 — May 2021 High School Diploma, Eastpointe High School, Eastpointe, Michigan

SKILLS:

●Communication

●Microsoft Word

●Microsoft Excel

●Creativity

●Problem Solving

●Time Management

●Teamwork

LICENSES:

●Michigan Pharmacy Technician License, 2022 – Present (Active)

Contact this candidate