Customer Service
Resume:
JA’COYIA AMBEAU
*************@*****.***
Objective
Motivated and customer-focused sales professional with 8+ years of retail, hospitality, and service industry experience. Skilled in team leadership, cash handling, visual merchandising, and delivering exceptional customer service. Passionate about creating inclusive, engaging shopping experiences that drive sales and brand loyalty.
Experience
Bath & Body Works – Lead Cashier Zachary, LA 2.5 years
- Supervised front-end operations and trained new hires on company policies and POS systems.
- Increased sales through suggestive selling and product knowledge.
- Maintained accuracy in cash handling and end-of-day reconciliation.
Ulta Beauty – Sales Associate Baton Rouge, LA 2years
- Delivered personalized product recommendations based on customer needs and trends.
- Assisted in merchandising, stocking, and seasonal displays to meet corporate standards.
- Contributed to meeting and exceeding monthly sales goals.
Bistro Byronz – Server Baton Rouge, LA
- Provided high-quality customer service in a fast-paced environment.
- Managed multiple tables while ensuring timely and accurate orders.
Hooters – Server & Bartender Baton Rouge, LA 2years
- Delivered outstanding guest experiences while managing high-volume shifts.
- Upsold menu items and beverages, boosting sales during peak hours.
Education
Zachary High School – Zachary, LA (2019)
Southern University – Baton Rouge, LA (Some college coursework completed)
Awards and Acknowledgements
Recognized for Leadership in retail and hospitality roles
Dedicated and hardworking with a proven track record of exceeding performance goals
CPR Certified
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