Customer Support Work-From-Home

Anjan Mallick

Raipur, Chhattisgarh 934******* ️ [***********@*****.****]

Objective

Customer-focused and confident professional with 1 year of experience in voice process and client handling. Seeking a work-from-home role in customer support (voice or chat) where I can utilize my communication skills and CRM experience to deliver excellent service.

Work Experience

Customer Support Associate

Technotask Pvt. Ltd., Raipur

Duration: Sept 2024 – Sept 2025

Process: Meesho & Valmo (Voice Process)

● Handled inbound and outbound customer calls related to orders, refunds, complaints, and delivery status.

● Raised support tickets and tracked resolutions using company CRM.

● Coordinated with delivery partners to resolve customer issues.

● Maintained daily call logs and ensured customer satisfaction.

Education

Bachelor of Commerce (B.Com) – Incomplete

Pt. Ravishankar Shukla University, Raipur

Completed 2nd year – Final year not pursued

● Skills

●Hindi (Fluent), English (Basic conversational),&

Bengali

● CRM Handling (Meesho Process)

● Typing Speed: 30–40 WPM (with keyboard view)

● Basic computer knowledge

● Quick learner – Can learn MS Office tools if required

Job Preference

● Work From Home (Remote)

● Voice or Chat Support Process

● Flexible with rotational shifts

Personal Details

● Name: Anjan Mallick

● Location: Raipur, Chhattisgarh

● Languages: Hindi, English

● Availability: Immediate

● DOB: [25-06-1999]

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