Customer Service Experience

Hard working, self-motivated professional with More than several years of exceptional customer

service experience in a range of different establishments. equipped with a track record of succes in meeting and outperformong each customer's needs and expectations in a warm, sincere, and friendly anmanner

Industrial diploma in Refrigeration and Air Conditioning, Damanhour Industrial Secondary Technical School - Egypt.

Graduated: 2017

bellman, royal savoy hotel

cleaning and sanitizing guest rooms, hallways, and public areas to maintain high standards of hygiene

replacing bed linens, towels, and guest supplies maintaining equipment and cleaning tools in good condition and assisting in the lobby area to ensure smooth guest movement

Housekeeping, alfanar hotel

Skills

Languages

English: Proficient

Customer Service Excellence

Problem-solvin

Multitasking

Time management

Team Collaboration

Communication & Correspondence

Work under pressure

Arabic: Native

greeting quests warmly and assisting them with luggage upon arrival an dapature

escorting quests to their rooms and explaining hotel facilities and services handling quest requests promptly and professionally 2023 - 2024

PROFILE

Email : *************@*****.***

Location : Sharjah, UAE

Phone : +971*********

Date of Birth : 15 september 1999

Makram Saad kenawy

PROFESSIONAL EXPERIENCE

EDUCATION

2021 - 2023

Contact this candidate