Customer Service Sales Associate

Jorge Figueroa

Motivated and resourceful student with strong analytical skills and a proven ability to deliver exceptional customer service. Highly organized, with a track record of successfully managing multiple academic projects and coordinating volunteer events. A collaborative team player with a professional attitude.

Employment History:

Fibrew Osceola general project assistant (08/2023-07/2024)

Assisted with managing general projects

Resolved customer conflicts

Built up knowledge on consumer service

Answered phone calls

Lifeguard at Aquatica (07/2024-11/2024)

● Monitors swimmers to ensure safety in and around the water.

● Enforces pool or beach rules to prevent accidents.

● Completes reports for incidents, rescues, or rule violations.

● Attends regular training and in-service drills to stay prepared.

● Communicates with the public in a clear, firm, and respectful way. Sales associate at Pura Vida bracelets, Disney Springs (03/2025-present)

● Greets customers warmly and creates a welcoming environment.

● Educates shoppers about Pura Vida’s mission, story, and products.

● Achieves sales goals (individual and store)

● Restocks merchandise and organizes displays and product tables.

● Keeps the store clean and visually appealing (folding clothes, arranging jewelry).

● Ability to work in a fast-paced, team-driven retail environment. Education

Lake Nona High School

3.5 GPA

Skills

● Teamwork

● Adaptbility

● Multitasking skills

● Guest services

● Sales

Extra-curricular activities

JV coach for Lake Nona Lacrosse

Varsity captain for Lake Nona Lacrosse

Hobbies

I’m passionate about living an active and balanced lifestyle. In my free time, I enjoy going to the gym, where I focus on strength training and discipline. I also love being out on the water—whether it's surfing or wakeboarding—and spending time on the golf course. Golf allows me to practice patience and precision while continuously challenging myself to improve. I enjoy the focus and strategy it requires, as well as the opportunity to enjoy the outdoors. These activities challenge me both physically and mentally, while allowing me to stay energized and connected to nature.

Languages

Completely Fluent in Spanish and English. In the process of learning Portuguese. Contact me

Email: *****.*.************@*****.***

Phone number: 407-***-****

Contact this candidate