Yanelis Oliva Franqui
Houston, TX 77064 346-***-**** *************@*****.***
OBJECTIVE
Motivated dispatcher with over 8 years of experience in logistics and operations dispatch. Skilled and multifaceted maintaining communication with transportation professionals, negotiating the best prices for the company and collaborating with clients to ensure on-time clearance and efficient delivery. EDUCATION — EXPERIENCE
IPVC Vladimir Ilich Lenin
Habana, Cuba
High School Diploma.
Medical Faculty Julio Trigo
Habana, Cuba.
5 years in medical science.
Texas Education Agency,
Houston, Texas
High School equivalency
certificate.
From March 19, 2024-current
Dispatcher Vortex Deliveries
1. Negotiate the price of loads with customers.
2. Dispatch drivers to their routes and assist them during transportation to ensure on-time delivery.
3. Inform customers about delivery dates and statuses. 4. Review drivers' travel books to ensure they comply with regulations.
5. Attend safety meetings to stay up to date with new rules and regulations.
From February 2, 2018, to February 24, 2024
Chief Executive Officer• Argus Transit LLC
1. Supervise the work of dispatchers and drivers.
2. Develop a new route map monitoring system to
improve the handling of drivers' tasks.
3. Carry out the process of verifying the
qualifications of drivers to obtain employment.
4. Ensure that all drivers meet the necessary
qualifications to be assigned to a vehicle and
subsequently transport loads.
5. Negotiate with clients and ensure their
satisfaction with our services.
KEY SKILLS — COMMUNICATION
Time Management
Troubleshooting
Attention to detail
Leadership
Stress management
Teamwork
I enjoy working with other people in a warm, enthusiastic and innovative environment. I actively listen to what others express in order to offer an appropriate response, I value the opinions of others, and I accept constructive comments by making contributions and always maintaining a respectful attitude towards Communication
Decision-making
Organization
Compassion
Multitasking
Word, Excel, PowerPoint,
Adobe.
Quickbooks.
myself companion. I use persuasion based on solid arguments to achieve a common goal by expressing myself confidently and coherently. I am kind to others and empathetic to other people's situations.
LIDERATE
I consider myself a natural leader. I can communicate clearly and concisely; I am aware of my emotions and those of my team and I manage conflicts by creating an environment of trust. I like to motivate others to achieve their best version, I delegate responsibilities and take responsibility for the results by offering solutions. I always listen to others carefully, detect opportunities to improve and take advantage of them. I was president of my high school for the 4 years I attended it. I was also the head of my university school group, being selected every year. I worked as Chief Executive Officer for Argus transit, during which time I received three recognitions as an exemplary leader in a ceremonial in front of the rest of the workers where I was awarded a diploma and a stimulus bonus.
REFERENCES
[Available upon request.]