Mechanical Engineering Customer Service
Resume:
SEANPATRICK MCGING
MECHANICAL ENGINEERING TECHNOLOGIST
********@*****.***
SKILLS
Technical Troubleshooting
CAD Design (AutoCAD, Revit)
System Optimization
Leadership & Team Management
Consultative Selling
Problem-Solving
Customer Service
Client Relations
Technology Demonstrations
EDUCATION
Bachelors of Technology
Mechanical Engineering
Technology, NYC College of
Technology Spring 2026
SOFTWARE
Autocad
Revit
C++
Python
MATLAB
CRM
INTERESTS
Mechatronics
Robotics
Systems Design
Physics
Chemistry
Material Science
Automation
Full Stack
PROFILE
Mechanical Engineering Technology student with experience in design, manufacturing, and technical support. Skilled in CAD, automation, and system optimization with a focus on applying practical solutions to complex engineering problems. Comfortable in hands-on environments and collaborative team settings where mechanical and software systems intersect. Seeking opportunities to contribute technical expertise, problem-solving skills, and a proactive approach to innovative engineering projects. EXPERIENCE
PRESIDENT – AMERICAN SOCIETY OF MECHANICAL ENGINEERS NYC College of Technology 09/2024
• Elected president, leading a student chapter focused on advancing mechanical engineering knowledge and career development.
• Organized technical workshops, guest speaker sessions, and networking events to connect students with industry professionals.
• Directed team projects and competitions, fostering collaboration and innovation in applie engineering challenges.
• Oversaw club operations, budgets, and recruitment, growing active membership and engagement.
PRESIDENT – MECHATRONICS CLUB
NYC College of Technology 09/2024
• Established and led a multidisciplinary club focused on robotics, automation, and control systems.
• Coordinated design projects involving Arduino, sensors, and CAD-based systems to provide members with hands-on engineering experience.
• Mentored mem bers on technical skills, project management, and teamwork to prepare them for internships and career opportunities.
• Partnered with faculty to secure funding, tools, and lab space for student led innovations.
TESLA ADVISOR
Tesla 10/2022 - 8/2023
• Diagnosed and resolved technical issues for up to 150 vehicles weekly, ensuring timely and accurate customer support.
• Partnered with engineering teams to address both software and hardware concerns, streamlining troubleshooting processes.
• Delivered tailored technical solutions that improved vehicle performance and customer satisfaction.
• Trained customers on EV technology features, helping improve product adoption and user confidence.
TECHNOLOGY SPECIALIST AND SALES
Audi 12/2021 - 9/2022
• Guided customers through understanding and optimizing their vehicle technolgy, offering hands-on troubleshooting and demonstrations.
• Successfully sold one of the first Audi e-trons in 2022, supporting a customer’s transition to electric driving.
• Collaborated with engineering teams to resolve technical issues, improving response time and customer satisfaction.
• Recommended vehicles based on customer needs, combining technical expertise with consultative sales strategies.
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