**********@*****.***
CURRICULUM VITAE
Michelle Kopo Dibeela
PERSONAL INFORMATION
Contacts : +267-********
Place of Residence : Tlokweng
Passport holder : SADCC
Postal address : P O Box 10344, Kanye
Date of Birth : May 25 1980
Gender : Female
Nationality : Motswana
Status : Bachelorette
Languages : English & Setswana
CAREER OBJECTIVE
BAKER/COOK: Self Employed, Gaborone
Date: Jan 2019 – Date
Duties
Baking cakes for all occasions
Baking other bread products e.g. scones
Trying new trends in the field
Priorities customer satisfaction
Minimize costs without compromising quality
Developed custom recipes for clients based on their preferences and dietary restrictions
Managed inventory and ordering of baking ingredients to maintain stock levels
Insured compliance with health and safety regulations in the kitchen
Adapted baking techniques to accommodate special requests and seasonal ingredient CLEANING SUPERVISOR: Green Apple Windows cleaning services, Gaborone Date: Jan 2016 – Nov 2018
Duties
Ensure that cleaning procedures are followed
Inspect daily work and monitor compliance with cleaning procedure
Schedule and coordinate stuff plan work schedule for cleaning and assigning tasks when needed
Conducted regular meetings with cleaning stuff to address challenges and improved efficiency
Liaised with clients to ensure high satisfaction with cleaning services and address concerns promptly
SALES REPRESENTATIVE: Letshego Legal Guard, Gaborone Date: Jan 2006 – Nov 2009
Duties
Identify potential clients
Making calls for appointments
Conducting presentation/meetings selling the legal policy
Registering potential clients
Making follow up calls
Relationship building
Developed and implemented effective sales strategies to meet set sales target
Provided exceptional customer service by addressing client needs and providing solutions
Successfully negotiated contracts and closed deals with clients TEACHER: (Temporary contrast at Mookami CJSS) Kanye Date: Jan 2003 – Nov 2005
Duties
Offering Moral education
Participate in extracurricular activities help coach volley ball
Developed lesson plans delivered lectures for various subjects including Moral education
Maintain accurate records of student’s progress and provided regular feedback to students and parents
Implemented creative teaching techniques to different and improve student engagement
Adapted teaching methods to meet the unique needs of student backgrounds and learning abilities
EDUCATION BACKGROUND
School : Seepapitso Secondary School
Year : 1999 - 2000
Qualification : BGCSE - General secondary certificate Grades : Five (5) credits including English
SKILLS
Good communication
Baking and pastry skills
Customer satisfaction focus
Recipe development
Health and safety compliance
Cleaning procedures oversight
Client communication
Inventory management
Adaptable cooking techniques
Cost control
Creative
Attention detail
Efficiency improvement
REFERENCES
Green Apple window Cleaning services Mr Tlhaselo ( HOD) PO Box 86 AAD Gaborone Mookami CJSS
Tell: 3934382 P / Bag 006
Email : ****@**********.*** Kanye Botswana
Lucky Modise(Director) Tell : 5442721
Mr Letshwiti
Lershego legal Guard
PO Box 405744
Gaborone
Tell : +267-*******