Customer Service Assistant Manager
Resume:
Wesley Guidroz
Lake Charles, LA *****
****************@*****.***
Work Experience
Maitanence/decorating
Jackpot Junction Casino-Sulphur, LA
April 2023 to September 2025
1. maitanence work
2. Cleaned bathrooms, casino walls mirrors, smoke eaters etc. 3. Keeped up outside parking lot.
4. Everything no one wanted to do
5. Decorated every month for a different themed party. Plus holidays 6. Worked partys to keep the food out for coustermers. Front desk clerk
La Quinta-Westlake, LA
February 2022 to February 2023
1. Customer service
2. Up keep of all the customers entrance area
3. Having contanital breakfast ready for guess
4. Laundry washed and folded
5. Did pool cleaning and outside keeped up
6. When rooms needed done after house keepers were gone I did that. Etc. Assistant Manager
Circle K-DeQuincy, LA
March 2018 to February 2022
Weekly audits, paper work, manage team members,counting cash, looking for shortages, cash register, daily counts on cigarettes, liquor.
Designer/Owner
Little Shop of Flowers-DeQuincy, LA
May 2002 to November 2017
Part owner & flower designer
Salon Owner/Manager/Hair Designer
Waves by Wesley-Alexandria, LA
January 1986 to October 2001
Salon owner & stylus
Education
High school diploma
Pine Prairie High School-Pine Prairie, LA
August 1973 to May 1984
Skills
• Order processing
• Wedding floral design
• Outdoor work
• Floral arrangement design
• Basic math
• Preparing for stocktakes
• Receiving shipments
• Promoting products
• Floral Design
• Customer communication
• Stock organizing
• Sanitation procedures
• Assistant Manager Experience
• Schematics
• Sales
• Customer complaint resolution
• Shopify
• Hair Styling
• Microsoft Office
• Cleaning
• Operations management
• Custodial experience
• Customer inquiry handling
• Order inquiry handling
• Food safety management
• Teamwork
• Seasonal event floral design
• Sympathy floral design
• Bouquet design
• Packaging
• Merchandising
• Lightspeed Retail
• Organizational skills
• Expiration dates monitoring
• Time management
• Safe work practices
• Cross-selling
• Management
• Pricing strategies
• Order preparation
• Maintenance work
• POS systems
• Updating inventory records
• Problem-solving
• First aid
• Attention to detail
• Increasing sales revenue - Sales revenue increased (More than 20%)
• Customer relationship building
• Funeral floral design
• Watering
• Store Management Experience
• Visual merchandising
• Providing product information
• Human resources
• Customer returns handling
• Quick service & fast food restaurant
• Pricing
• Customer service
• Upselling
• Clover
• Display design
• Square (POS)
• Janitorial experience
• Pruning (plant care)
• Supply chain management
• Damaged goods handling
• Food service management
• Retail Sales
• Promotional displays
• Cash Handling
• Commercial cleaning
• Climbing
Languages
• English
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