Customer Service/ Admin

VICTORIA AREVALO

Las Vegas, NV ***** 661-***-**** ********.**********@*****.***

Summary

Detail-oriented professional, experienced in office management and customer service. Talented at training new hires, managing employee files and screening potential employees. Adaptable and willing to go extra mile and learn new tasks.

Skills

Payroll administration

Team collaboration

Problem solving

Effective communication

Attention to detail

Conflict resolution

Time management

06/2025 to 10/2025

Las Vegas, Nevada

10/2022 to 06/2024

Las Vegas, NV

07/2021 to 10/2022

Las Vegas, NV

01/2020 to 07/2021

Las Vegas, Nevada

01/2019 to 01/2021

Las Vegas, Nevada

Experience

HR Assistant

American Tax Service

Assisted with recruitment by screening resumes and scheduling interviews. Coordinated onboarding processes for new hires, preparing necessary documentation. Supported payroll processing by collecting and verifying timekeeping data. Created, organized, and maintained employee personnel files to keep sensitive data secure. Guided employees through automated self-service platform for real-time attendance tracking and queries. Cosmetologist

Voie Spa and Salon

Consulted with clients to determine their beauty needs and preferences. Maintained cleanliness and organization of workstations and tools. Collaborated with team members to deliver exceptional customer service experiences. Managed appointment scheduling.

Demonstrated knowledge of current beauty trends and techniques to enhance client satisfaction. Receptionist

Silver State Health

Greeted patients and visitors warmly upon arrival

Managed multi-line phone system, directing calls to appropriate departments. Scheduled appointments efficiently, coordinating with healthcare providers. Maintained patient records, ensuring accuracy and confidentiality of information. Assisted patients with forms and insurance inquiries during check-in process. Activities Coordinator

Opportunity Villlage

Coordinated care plans for clients, ensuring tailored support and services. Collaborated with healthcare teams to address client needs and preferences. Assisted clients with daily living activities while promoting independence. Developed communication strategies to enhance client engagement and satisfaction. Sales Associate(seasonal)

Best Buy

Maintained product displays to ensure an attractive shopping experience. Processed transactions efficiently at the point of sale. INTERVIEW AVAILABILITY LINKEDIN RESUME RECEIVED

01/2018 to 01/2019

Las Vegas, Nevada

01/2017 to 01/2018

Las Vegas, Nevada

Assisted customers with product selection and technical questions. Expo

Buffalo Wild Wings

Coordinated timely delivery of food orders to ensure customer satisfaction. Communicated effectively with kitchen staff to streamline order preparation processes. Monitored food presentation standards to maintain quality and consistency. Assisted servers in expediting food service during peak dining hours. Trained new staff on proper expediting procedures and restaurant protocols. Verified accuracy of order tickets prior to delivering food items to tables. Assisted in maintaining a clean and organized work area throughout each shift. Cashier

Jack in the Box

Processed customer orders quickly and accurately at fast-paced restaurant. Managed cash register efficiently during high-volume shifts. Assisted customers with menu selections and special requests. Completed daily recovery tasks to keep areas clean and neat for maximum productivity. 2022

Las Vegas, NV

06/2019

Las Vegas, NV

Las Vegas, NV

Education and Training

Cosmetology License: Cosmetology

Avalon Institute

High School Diploma

Legacy High School

Some College (No Degree): Business

College of Southern Nevada

Languages

Spanish:

Elementary

English:

Native/ Bilingual

ASL:

Limited

Volunteering

Homeless Outreach

Disability Direct Care

Food Drives

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