Customer Service Front Desk

MICHELLE L. MARSH

**** ******* ******* **, ***** City FL 33563

Phone: 727-***-**** E-mail: ***********@***.*** OBJECTIVE

To secure a position in a clinical and/or administrative setting that will allow me to use my customer service and office skills in an office setting. EMPLOYMENT HISTORY

Sunnyside Medical, Queens, NY 2021 to Present

Chronic Care Management/

Duties- call patients every month to see if they need medication refills, appointments for their annual physicals, confirm patient appointments, schedule, reschedule and cancel all appointments Work remote.

JCPenney’s, Brandon, FL 2022 to 2022

Cashier

Duties- Checking out customers, answering phones

Suncoast Medical Clinic, St, Petersburg, FL 2007 to 2010 Lab and X-ray Front Desk/Reception

Duties- Answering phones, scheduling appointments, checking patients in and out of the clinic, responsible for running the mammogram room. Collected co-payments. Rooms to Go, St. Petersburg, FL 2003 to 2007

Customer Service Representative

Duties- Answering phones, setting up delivery dates, solving problems, making service appointments, and collecting money.

Brighten Medical, Queens, NY 1998 to 2002

Front Desk/Reception

Duties- Answering phones, making appointments, checking patients in and out, filing charts, collecting co-pays.

GENERAL EDUCATION

Curtis High School, Staten Island, NY

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