Security Officer Law Enforcement

KT Karen Torres

Queens, NY ***** 718-***-**** *************@*****.***

PROFESSIONAL

SUMMARY

Physically fit Security Officer skilled at defending clients and assets. Weapons expert possessing excellent self-control and level head in difficult situations. Manages security risks with ease and uses sound judgment to quickly resolve problematic situations.

Seasoned Security Officer with Number years experience in law enforcement and Type industry. Expertise in conducting investigations and writing detailed reports. Extensive knowledge of law enforcement practices, investigation techniques and security equipment operation.

Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. SKILLS CPR Certificate

Ground Patrol

Employee and Visitor Screening

Security

Checking Credential

Foot and Vehicle Patrol

Safety and Security

Passenger Screening

WORK HISTORY SECURITY OFFICER 03/2019 to 01/2022

Nitro Queens, NY

Checked and verified photo identification prior to granting facility access. Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Conducted Timeframe patrols of key areas to spot and control security concerns.

SECURITY GUARD SUPERVISOR 11/2018 to 10/2020

TWA Hotel Jamaica, NY

Recorded incident reports with detailed accounts of occurrences. Oversaw team of security officers and managed scheduling and performance evaluations.

Analyzed and investigated incidents alongside functional management and security supervisors.

Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection. Developed and reviewed specifications for design and construction of security systems.

Trained security workers on site-specified procedures. Managed security staff rotation for position coverage on breaks. CUSTOMER SERVICE REPRESENTATIVE 09/2016 to 01/2019 JetBlue Airways, JFK International Airport Jamaica, NY Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Answered customer telephone calls promptly to avoid on-hold wait times. Answered constant flow of customer calls with minimal wait times. Offered advice and assistance to customers, paying attention to special needs or wants.

EDUCATION George Wingate, Brooklyn Ny 06/1996

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