Alexis Nduka
OFFICE ADMINISTRATOR
Raleigh, NC 919-***-**** ************@*****.***
Objective
Office Administrator looking to obtain a challenging administration position in a dynamic and innovative organization where I can use my data entry and organizational skills while learning new procedures for future career. Often described as detail oriented, organized, enthusiastic, and determined. Works well in group settings as well as individually.
Experience
Thermo Fisher Scientific Sr. Service Contract Administrator 04/2021 – 09/2025
• Process service contract quotations for scientific equipment.
• Process POS extended warranty contracts.
• Process vendor forms information and bid requests as needed.
• Maintain customer accounts and collect payments.
• Resolve A/R collection issues.
• Respond to sales team and customers email orders.
• Maintain Contract Administration customer files. Johnston Lee-Harnett Community Action HOPE Specialist 11/2020 – 03/2021
• Correspond with clients through phone, email, and text messages.
• Handle client assistance applications.
• Provide excellent customer service.
• Data entry specialist.
• Create and maintain all documentation and reports.
• Schedule payments.
Wired South Office Administrator 11/2019 – 10/2020
• Handle inbound and outbound calls.
• Correspond with builders and customers through email.
• Handle customer and employee needs.
• Mark up blueprints for wiring
• Monitor security alarm accounts.
• Schedule appointments.
• Create and maintain all business records and reports. Adams Beverages Office Administrator/Accountant 04/2019 – 08/2019
• Collect payments from customers and clients.
• Provide excellent customer service
• Prepare balance sheets and income statements.
• Monitor financial accounts.
• Create invoices and take beverage orders.
• Generate price tags and signs.
• Correspond with drivers to ensure safe and proper deliveries. Education & Certificates
James Madison High School, Diploma 2016
College Preparatory with Honors
Poshem Technology Institute, Database Administration 2023 Microsoft SQL Server Database Administrator
Skills & Abilities
• Communication
• Microsoft SQL Server
• SQL Installation & Configuration
• Performance Tuning & Monitoring
• Migration
• Database Backup & Recovery