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Assisted in selling memberships
Sought continuing education opportunities to stay current with
industry trends.
Worked with coworkers to complete tasks.
Demonstrated ability to manage multiple tasks while remaining
adaptable and flexible.
Responded quickly to meet customer needs and resolve problems,
Owner/Operator
August 2023 - November 2025 StretchMed, Palm Harbor, FL
Directed daily operations to optimize service delivery and enhance
customer satisfaction.
Trained and mentored staff, fostering a collaborative environment to
improve team performance.
Implemented process improvements to streamline workflows and
increase operational efficiency.
Developed customer engagement strategies to promote retention
and build brand loyalty.
Cultivated partnerships with local businesses to expand service
offerings and boost visibility.
Analyzed market trends to identify growth opportunities and inform
strategic business decisions.
Managed all aspects of the daily operations including personnel,
inventory control, budgeting, pricing.
Provided friendly and engaging customer service to internal and
external customers.
Developed and maintained relationships with clients, suppliers, and
subcontractors to ensure successful completion of projects.
Owner/Operator
November 2012 - October 2022 StretchMed, Palm Harbor, FL
Owner/Operator
November 2012 - September 2023 ups store, largo, FL
Developed operational strategies to enhance service delivery and
improve customer satisfaction levels.
Oversaw daily business operations, ensuring compliance with
industry standards and best practices.
Cultivated a high-performance team through mentorship and
targeted training initiatives for staff development.
Implemented process improvements to streamline workflows,
resulting in increased efficiency across operations.
Established strong relationships with clients to foster loyalty and
encourage repeat business opportunities.
Coordinated marketing efforts to promote services, enhancing brand
visibility and market presence effectively.
Analyzed customer feedback to identify service gaps and drive
continuous improvement initiatives proactively.
Managed financial aspects of the business, including budgeting and
resource allocation for sustainability efforts.
Managed all aspects of the daily operations including personnel,
inventory control, budgeting, pricing.
Provided friendly and engaging customer service to internal and
external customers.
Developed and maintained relationships with clients, suppliers, and
subcontractors to ensure successful completion of projects.
Provided leadership by setting clear goals and expectations for
team members.
Maintained up-to-date knowledge of industry trends in order to
remain competitive in the marketplace.
Negotiated and managed contracts with vendors to ensure a cost-
effective supply chain.
Performed financial analysis to identify areas for cost savings and
increased profitability.
Coordinated staff training programs to ensure employees had
appropriate skillsets for their roles.
REFERENCES
References available upon request