Business Analyst Analytics
Resume:
EDUCATION
Lulu Xing
************@*****.*** 626-***-**** www.linkedin.com/in/luluxingg/
Wake Forest University School of Business Winston-Salem, NC Master of Science in Business Analytics July 2023 - May 2024 Master of Science in Management July 2022 - May 2023 Purdue University West Lafayette, IN
Bachelor of Arts in Economics and Political Science August 2018 - May 2022 RELEVANT EXPERIENCES
Consulting Management, Business Analytics, Business Strategy, SQL PROFESSIONAL EXPERIENCE
Odoo San Francisco, CA
Business Analyst August 2025 – Now
Delivered full-cycle ERP implementations across Odoo's core modules including Sales, Inventory, POS, Manufacturing, Accounting, and CRM for clients in the North American market
Conducted business process analysis and requirement gathering to configure tailored Odoo workflows that align with client operations, ensuring high adoption and long-term usability
Acted as the primary implementation lead for 10+ projects, managing stakeholder communication, documenting milestones, and maintaining timelines across discovery, testing, and go-live
Led User Acceptance Testing (UAT), authored user manuals, and facilitated end-user training sessions to support successful onboarding and product handover
Supported pre-sales efforts with functional demos and technical feasibility consultations, translating client pain points into actionable configuration plans
Resolved complex post-go-live issues by preforming root causes analysis, reviewing log files, and advising clients on system optimization or module expansion strategies Herbalife International, Inc. Winston Salem, NC
Manufacturing Data Analyst June 2024 – April 2025
Extracted, cleansed, and analyzed data from Oracle databases using SQL to build and maintain weekly Power BI dashboards, to provide strengths and weaknesses insights for operation team for improvements
Consolidated manufacturing data from Oracle database, SQL database, and shared drive across 30+ data sources to perform data transformation, cleaned 150K+ SQL records, ensured data accuracy and integrity, and implemented 8 Power BI dashboards with both online live data and offline data, achieving auto refresh for daily monitoring
Used SQL in Oracle database to query time-based purchasing orders and presented in dashboards for further inquiries
Used Power Apps (SaaS) to automate production processes, streamlining data collection flow; one application is currently in use by manufacturing technicians to replace daily pass down forms
Cross-functional collaboration with operations, finance, and quality assurance teams in an Agile environment to streamline communication and reporting by translating complex technical data into actionable insights for non- technical stakeholders
Krispy Kreme Winston Salem, NC
Data Analysis Consultant August 2023 – May 2024
Enhanced retail forecasting model in partnership with the operations team to optimize inventory management, truncated forecasting error variances by 10%, and reduced waste cost by 25% analyzing time series data
Trained machine learning models (logistic regression, XGBoost, random forest, model blending) to predict donut demands throughout the week, improved accuracy by 45%
Discovered factors contribute to refine prediction variances by 15% through building regression and logistic models
Led a team of 5 and managed the team to conduct detailed research on the donut industry on the product competitiveness and market size of the donut industry and produced visualized reports in Oracle Cloud Analytics and Power BI dashboards using SWOT analysis
Unique Loom Winston Salem, NC
Data Analysis Consultant August 2022 – December 2022
Conducted data engineering in Python (pandas), created Python scripts to replace advanced Excel formulas
(VLOOKUP, IF, MATCH, INDEX, etc.), generated 4 comprehensive worksheets
Collaborated in a cross-functional team, responded to 20+ ad-hoc data requests from client managers, and compiled 12 weekly visualization dashboards using Tableau and Python
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