Data Entry, Administrative Assistant, Microsoft Word/Excel/Outlook, f
Resume:
Jo Sharp
Folsom, LA
#readytowork
Work Experience
Resident Assistant
Senior Dental Care, LLC-Blountstown, FL
December 2015 to November 2019
Traveled to nursing homes in Franklinton, Slidell, Hammond, Westbank, St Charles Avenue, Kenner, LaPlace, CutOff, etc. Unloaded, set up and loaded dental equipment daily. Escorted patient from their room, therapy, activities or sitting area to the dentist and returned them to where they were. Made patient feel comfortable and spoke to gently. Assisted dentist with hygiene materials, extraction instruments, x- rays, filling material, denture impressions and any other chair side assistance. Administrative Assistant
City of Covington-Covington, LA
May 2015 to September 2015
Worked closely with Code Enforcement Official. Processed City Tree Removal, Fence, Grease Trap & Bus Permits into City databases. Advised Code Enforcement Official on all request & assisted with information to him in the field. Created case record in database and maintained all records. Downloaded photos taken by Code Enforcement Official from camera or E-mail into case record, as well as scanning documents to database. Handled daily payments, balanced & forwarded to accounting. Compiled legal Liens and filed with the Clerk of Courts office. Tracked follow-up visits for CE official and any deadlines. Corresponded via phone, e-mail & fax with clients, Lien defendant(s), code violation recipient, other City Departments, etc. Submitted Work Orders to the City Public Works Department. Answered all calls & assisted customers for this department.
Adminstrative Coordinator
Dept of Children and Family Services-Covington, LA June 2001 to February 2015
Worked closely with Child Protective Service Investigators. Researched family/child history using 3 databases on Reports of Child Neglect or Abuse. Data entered case information into databases, created case record and submitted to Investigator. Worked with day care centers if child needed day care. Fingerscanned approved pick-up members for child, tracked and trouble shoot payments for daily day care. Corresponded via phone, e-mail and fax. Composed letters and e-mails independently. Data entered, fix errors and submit Investigators monthly travel expense report and credit card purchases. Greeted visitors/clients, answered switchboard, took messages or forwarded calls to appropriate department/staff members.
Education
High school diploma
Covington High School - Covington, LA
August 1977 to May 1980
Skills
• Front Desk (8 years)
• Phone Etiquette (10+ years)
• Microsoft Word (10+ years)
• Microsoft Outlook (10+ years)
• Microsoft Office (10+ years)
• Excel (10+ years)
• Customer Service (10+ years)
• Cash Handling (10+ years)
• Computer Skills (10+ years)
• Data Entry (10+ years)
• Organizational Skills (10+ years)
• Office Experience (10+ years)
• Time Management (10+ years)
• Word Processing (10+ years)
• Databases
• Child Protective Services
Assessments
Customer service — Proficient
March 2020
Identifying and resolving common customer issues
Full results: Proficient
Administrative support professional fit — Proficient May 2020
Measures the traits that are important for successful administrative support professionals. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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