Test Lead Quality Assurance
Resume:
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Archana Bansal
*******.******@*****.***
linkedin.com/in/bansalarchana
Professional Summary
Highly skilled and results-driven QA Test Lead with 10+ years of experience leading and managing quality assurance efforts for Software development projects.
Proficient in creating and executing comprehensive test strategies, test plan, and test cases to ensure the delivery of high-quality Software products.
Experience in Mobile App Testing on iOS and Android platforms, extensive experience in handling validations on Device testing, supporting the QA analysis & introducing more agility to mobile applications testing & Web application on Mobile platforms.
QA Team Lead/Test Lead and team player with an analytical bent to problem solving and delivering multiple projects. Expertise in leading onshore/offshore team resources.
Proficient in planning, executing, monitoring QA process within Agile and waterfall frameworks, ensuring timely delivery of project milestones.
Expertise in triaging and resolving issues, risks and blockers significantly reducing defect leakage and improving overall product quality.
Good knowledge of Selenium automation framework, eclipse.
Proven ability to collaborate effectively with cross-functional teams, Stakeholders, and Developers to achieve project objectives and exceed client expectation. Seeking to leverage my leadership and technical expertise to drive testing excellence and deliver exceptional software solution in a dynamic and challenging environment.
Technical Skills:
Operating System iOS, Android, Unix
Database Oracle, SQL Server, MySQL
Programming Languages SQL, C, Shell
Automation skills Selenium (Junit, TestNG), Jenkins, Postman Testing Tools HP Quality Center, Confluence, Rational Clear Quest, Image capture, Quick Time player, ADB commands, Buganizer, Test tracker, Vysor, cURL commands, POSTMAN tool, Charles, Test Flight, Eclipse. Education: Bachelor of Engineering in Computer Science from Pune University, India Page 2
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Professional Experience
Walmart Engineering (Mobile Apps) (August 2024 – Till date) QA Lead (Conversational AI & Chatbot)
Responsibilities:
• Leading QA activities for Walmart’s AI-powered Chatbot Assistance integrated into the mobile app, improving customer shopping experience through advanced conversational interfaces.
• Coordinate cross-functional collaboration with Product Managers, Developers, and UX teams to define testing strategies and ensure timely delivery of high-quality features.
• Own end-to-end testing strategy for chatbot workflows including LLM response validation, intent recognition and query to agent routing accuracy to ensure high quality interactions. Conduct detailed validations of Converse and Cortex backend systems ensuring seamless communication between frontend chat flows and backend NLP/AI engines.
• Drive comprehensive end-to-end testing, functional and regression testing across multiple app versions and mobile platforms to ensure consistent and reliable user experience.
• Manage QA deliverables and release readiness for major production launches in a fast-paced Agile/Scrum environment.
• Spearhead test automation efforts for core app functionalities using Java, TestNG, Postman and Jenkins CI/CD reducing manual regression effort and increasing release efficiency.
• Mentor junior QA team members sharing best practices, alignment on automation and conversational testing strategy.
• Serve as main point of contact for triage issues, delivering updates and risk assessment for multiple feature teams and release trains.
Apple Client, CA – Mobile Apps Team (April 2023 – July 2024) Technical Test Lead
Responsibilities:
• Leading the various testing activities for Apple Store App (Mobile). Managing both ongoing projects and new feature implementations. Played a pivotal role in critical ASA projects, facilitating seamless collaboration with offshore teams to ensure timely and effective delivery of testing activities.
• Created comprehensive Test plan, schedules, ensuring thorough coverage of both functional and nonfunctional requirements.
• Manage cross-functional teams including developers, project managers, to define testing requirements, scope, and develop detailed test plans.
• Regularly monitoring QA progress, generating progress report, maintaining dashboard for progress visibility, running status meetings and triage issues/risks/blockers as part of daily activities.
• Conducting Test plan reviews to identify and address gaps, thereby enhancing the overall testing process.
• Monitored and managed defects throughout the testing process, working in close collaboration with development team to ensure timely resolution.
• Leading the test data preparation activities for testing purpose.
• Participated actively in the meetings & conferences periodically with Business Analyst team, development team and QA team members.
• Leading full end-to-end cycle of testing in Mobile platform. Testing of various functional core use cases, Accessibility testing, international language testing, device, and platform compatibility. Google Client, CA – Google Health Fitbit group (April 2022 – March 2023) Technical Test Lead Responsibilities:
• Design and prepare detailed and well-structured test plans, test scenarios and write test cases based on the requirements.
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• Work closely with product development team to ensure proper communication of test results and simulation of bugs.
• Identify any gaps in test plan, requirements and creating process/best practices for improving bug filing and verification.
• Team management – Mentor, train, allocate work, follow up and retain team of quality analysts and engineers.
• Hands on experience on various Fitbit tracker/Smart watches device, new pre-launch devices testing pairing with Fitbit mobile app.
• Participate in technical discussion, E2E ownership of testing Google Fitbit Health mobile app features and working for the release launches.
• Used cURL commands post HTTP API request and response to simulate the data required for Fitbit testing.
• Prepare and submit status reports for minimizing exposure and risks on project or closure of escalations
Google Client, CA – Chat and communication Group (January 2019 – March 2022) QA LEAD
Responsibilities:
• Being part of Google Chat team, I was involved in successful launches of Google Chat services.
• Involved in feature requirement review and discussion with Developers, prioritizing tasks, test planning and coverage.
• Ensure the features are signed off according to project timelines, prompt issue escalations coordinate with team for any blockers/issues.
• Coordination with offshore teams for daily sync up on various project activities.
• Complete sign-off the builds to different stages (alpha, beta, Google-wide) releases.
• Extensively involved in feedback report analysis in bug triaging with Program managers, Test lead and Developers and used buganizer during the process.
• Identify manual test scenarios and requirements to identify automatable scenarios.
• Involved in full end-to-end cycle of testing in Mobile platform. Testing of various functional core use cases, Accessibility testing experience, international language testing, poor network cases, device and platform compatibility.
• Manually testing features on various iOS/Android devices against staging/Prod environment.
• Involved in cross-platform testing to ensure App compatibility on iOS and Android devices. Wells Fargo, San Francisco, CA (January 2016– July 2017) QA Analyst
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SDLC methodology followed: Agile Scrum Responsibilities:
• Extensively involved in daily stand ups and various project meetings, understanding project requirements and coordinate with business analysts and developers.
• Creation, preparation and execution of Test Plans, Test Scripts and Test Cases.
• Maintained Traceability Matrix to ensure all conditions are covered in the Test Cases.
• Exported requirement, test cases into the HP ALM, execute manual test cases from test lab.
• Effectively covered all the Test Cases to confirm all the transactions related to Transfer and Payment functionalities for different account types work accurately across Desktop, Tablets, Mobile devices.
• Responsible for END-END functional and regression and smoke testing on Desktop, Tablets and Mobile devices.
• Performed backend database testing using SQL queries to check for the data validity and the data integrity.
• Prepared batch processing scheduling by using Autosys on UNIX server also monitor, manage jobs.
• Used UNIX commands to extract the log files from server to identify the root cause of issues. Page 4
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• Worked closely with with business owners, development team and testing team to resolve technical issues and interacted with them to ensure overall quality of the software.
• Provide QA reports of findings, metrics, escalations, and lessons learned. Samsung India Electronics Ltd, Delhi, India (Apr 2001 – July 2004) Senior Engineer in R&D Department
Responsibilities:
• Full designing of extracting DTVCC packets from video subsystem and decoding Caption channel packet data. And designed for analog caption extraction interface and decoding caption data for NTSC signals.
• Implementing user data extraction from DTV video subsystem, reordering of data frames, decoding or processing of caption data packets and rendering using graphics component.
• Implementation of analog caption interface for receiving VBI (vertical blanking interval) data, decoding analog caption and rendering using graphics component.
• Testing and bug fixing in both analog and digital caption subsystem.
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