Data Entry Case Management

Tiffany Burton

Dallas, TX ************@*****.***

Professional Summary

Detail-oriented and dependable Data Entry Specialist with over 10 years of experience managing large volumes of data, verifying records, and maintaining accuracy in healthcare, HR, and administrative environments. Adept at using multiple databases, EHR/EMR systems, and reporting tools to ensure data integrity, compliance, and timely completion of projects. Recognized for exceptional attention to detail, strong analytical ability, and commitment to quality and confidentiality.

Core Skills

● Data Entry & Database Management

● Electronic Health Records (EHR/EMR)

● Microsoft Excel, Word, and Access

● Data Verification & Quality Assurance

● Reporting & Documentation

● HIPAA Compliance

● Workflow Optimization

● CRM & Case Management Systems (Salesforce, Workday, Five9, SharePoint)

● Fast and Accurate Typing (160 WPM)

Professional Experience

CareMetx – Remote

Pharmacy Reimbursement Specialist 09/2024 – Present

● Enter and verify patient eligibility and insurance data in CareMetx Connect system.

● Conduct data audits to ensure accuracy of prior authorization and benefit documentation.

● Track case progress and maintain up-to-date records in multiple internal systems.

● Coordinate data between provider offices, payers, and pharmacies to streamline claims. Indelible Solutions (Unite Us Contractor)

FEMA Disaster Case Manager I 10/2024 – 11/2024

● Entered and maintained client data in FEMA resource systems.

● Generated reports and documentation for outreach and case management tracking.

● Verified client information for eligibility and accuracy before submission. McKesson (via RemX Staffing)

Case Management/Authorizations – Contract 11/2023 – 04/2024

● Updated patient insurance and case data daily in multiple medical databases.

● Conducted verification calls and logged all communications in tracking systems.

● Processed and validated prior authorization records with high accuracy. RailPros (via Robert Half Staffing)

Administrative Data Entry Clerk – Contract 11/2023 – 01/2024

● Created and maintained spreadsheets and internal reports.

● Proofread documents for data consistency and accuracy.

● Entered employee timesheet data and verified payroll submissions. Lifespace Communities

Total Rewards HR Data & Benefits Coordinator 04/2023 – 08/2023

● Entered, audited, and reconciled HR and benefits data within Workday and SharePoint.

● Created and maintained detailed reports and spreadsheets for HR and payroll.

● Ensured compliance with HIPAA and data security standards. Witt O’Brien’s – Remote

Case Management Supervisor – Compliance & Eligibility 09/2021 – 02/2023

● Oversaw data collection, entry, and validation for compliance and fraud prevention.

● Managed database updates and ensured consistency across systems for 50+ users.

● Conducted quality control audits and generated performance reports. Baylor Touchstone Imaging – Red Oak, TX

HR Representative & Assistant Site Manager 07/2014 – 09/2020

● Managed employee data in HRIS and EMR systems with confidentiality.

● Processed onboarding records, payroll, and timesheets for accuracy.

● Maintained department reports and safety compliance logs. Children’s Hospital – Dallas, TX

Sr. HR Associate / Office Supervisor 10/2004 – 07/2014

● Entered and maintained employee information in HR databases.

● Audited onboarding files and verified completion before hire.

● Generated regular data reports on recruitment and performance metrics. Education

● Doctor of Philosophy (ABD), Public Health – Colorado Technical University

● Master’s in Leadership and Change Management – Colorado Technical University

● Bachelor’s in Management – Colorado Technical University Technical Proficiencies

Microsoft Office Suite (Excel, Access, Word, Outlook) SharePoint Salesforce Workday Kronos Five9 EMR/EHR Systems EPIC VLOOKUP Pivot Tables Data Auditing Tools

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