Los Angeles Warehouse Operations

WILLIAM SERNA

Los Angeles County *********@*****.*** 310-***-****

Diligent, hard-working professional with 10+ years of experience in warehouse operations dedicated to optimizing production and consistently meeting 100% of client expectations on or ahead of schedule. Highly focused on improving organization, cooperation and communication throughout the company.

Skillset

■ Operations: Shipping & Receiving, Inventory Management, Tag Merchandise, Order Pulling, Invoice processing

■ Equipment Handling: Forklift Safety and Operation, Pallet Jacks, Machinery Maintenance

■ Hazardous Prevention: Safety Training, Equipment Safety Checklist, Material Safety Data Sheet, Proper Waste Disposal

■ Management: Recruiting, Employee Development, Onboarding, Performance Reviews, Customer Development & Prospecting Certifications

2019, Forklift Certification

2018, Professional Airless Spray Equipment Technician, Graco Professional Experience

2024-current, Warehouse Shipping and receiving forklift operator: Win Distribution, Irwindale, CA

● Warehouse dock work receiving products

● Verifying Pallet counts and PO against paperwork

● Weigh and document on paperwork

● Stage Pallets in designated area

● Label all pallets with Shipper info

● Update all received information in the computer spreadsheet for tracking

● Clean and organize warehouse

● Maintain all equipment and advise of any issues

2023, Package Shipper Warehouser: MA Labs Inc, City of Industry, CA

■ Order selecting, inventory replenishment for general warehousing

■ Package and process for shipping via FedEx, UPS, DHL, and other

■ Invoice, quality check, and order processing for Amazon 2021-2022, Delivery Driver/Warehouse Associate: Turner's Service Company, Manassas, VA

■ Maintained company inventory data and completed product count reports

■ Replenished shelves with incoming stock orders and performed daily spot checks on inventory

■ Professionalism with employees and clients (ex: Deliver and install air filters to residential and commercial clients)

■ Filled out and submitted customer invoices for verification

■ Proper waste and scrap removal

2020-2021, Warehouse Worker, Clifton Design Studio, Sterling, VA

■ Quality-checked receiving products for accuracy against paperwork, damage or signs of infestation

■ Maintained appropriate records and reports to guarantee accuracy of inventory

■ Maintained facility equipment and materials in neat, clean and orderly fashion

■ Assessed merchandise inventory to identify items needing reordering or replenishment

■ Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping 2018-2020, Warehouse Manager: Higham Company Inc., Manassas, VA

■ Performed daily inspections on the physical conditions of warehouses, vehicle fleet, and equipment

■ Ordered and scheduled maintenance for repairs and replacements as necessary

■ Inspected and counted items received and checked against invoices and other documents, recording shortages and rejecting damaged goods

■ Enforced safety procedures and evicted hostile or unauthorized personnel

■ Maintained facility equipment and materials in neat, clean and orderly fashion 2005-2018, Operations Manager, Sherwin-Williams: Chantilly, VA

■ Addressed employee issues, performed corrective actions and terminated employment when necessary

■ Scheduled maintenance and repairs on company equipment to streamline workflow and prevent malfunctions

■ Prepared staff work schedules and assigned specific duties

■ Tracked company inventories and ordered new products to replenish stock levels

■ Diagnosed vehicle malfunctions and performed required repairs

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