Data Entry Customer Service
Resume:
Shelby P. Young
Summary
Data Entry/Database Maintenance, Clerical/Administrative Specialist with 4 years in Healthcare Billing and 2 years in Medical Lab Assistance also 20 years of strong computer Data entry, Customer Service and Assistant Administrative experience, medical filing, Customer service, (60 wpm) proficient in Microsoft Word Spreadsheet and Outlook, Requisition Document Imaging, multi-telephone, xeroxing, fax machine and 10 key calculators.
Professional Experience
Return date to CDC Oct 2020 - Dec 2021 Data Entry/Analytic Support Element Team in EDN
Alaka`ina Foundation Family of Companies/CDC, Atlanta, GA IHRC /McNeal Professionals Staffing/Kakalina Staffing/Centers of Disease Control, (CDC), Atlanta, GA
Cherokee Federal/CDC, Atlanta, GA Dec 2021 – Sep 2025
Data Entry Analyst 1 Contractor
Immigrant Refugee Health Branch, Migrant Health Information Nexus, EDN Data Entry.
NDGM-EDN (National Center for Infectious Diseases of Global Migration, Electronic.
Disease Notifications submission to the GA State Health Dept.
Entered immigrants' and refugees' medical health records information for tests administered and information sent to the health department.
Tuberculosis Class B, any previous, present symptoms, and diagnosis for the disease, Syphilis, and Gonorrhea test.
Patients' overall health condition before entering the United States, reassessing, and or follow-up.
McNeal Professional Services/CDC Sep 2014 – Dec 2015
Performed hands-on DNA inventory and data entry for Clinicals inventoried by the Staff Scientist.
Inventoried DNA-freezer contents and other long-term storage of biological materials, worked with the Division ADLs or Branch representatives to identify and resolve challenges, worked with the Associate Director for Lab Science and program representatives to determine origins of biological specimens and associated data entry, transferring existing hardcopy specimen inventories from log notebooks and other sources.
Performed hardcopy materials to Microsoft Office Excel spreadsheets, knowledge of laboratory workflow and storage procedures, health-related studies and programs, to organize and catalog specimens in appropriate categories.
Organized and tracked progress toward completing Starlims Database maintenance, inventories of the Divisions’ biological materials/spreadsheets.
IHRC /Centers of Disease Control (CDC), Atlanta, GA Aug 2017 – Jun 2019
Data Entry Analyst 1 Contractor
NDGM- EDN (National Center for Infectious Diseases of Global Migration, Electronic Disease Notifications).
Entered immigrants and refugees' medical health records information for tests administered.
Tuberculosis Class B, any previous, present symptoms and diagnosis for the disease.
Syphilis and Gonorrhea test.
Patients' overall health condition before entering the United States.
Steps taken if patient needed re-assessing and or follow-up.
Pyramid Consultants/Cox Enterprises Jul 2019 – Feb 2020
Project Coordinator/Data Entry Specialist
Project Coordinator for Airspan and Casa (radio and business cable categories).
Billing for the Sprint small cell project in Granite database, extracted POs from the SharePoint database.
Worked in the office on PC and teleworked.
Updated Site tracker and Site Acquisition completion dates.
Approval entry dates for FCC Compliance package regulations.
Managed Microsoft Excel spreadsheets.
Laboratory Corporation of America, Tucker, GA Jun 2006 – Feb 2011
Billing Specialist
Duties included serving as Customer Service liaison with Doctors' offices, hospitals, and insurance companies for pertinent patient inquiries such as insurance information, ICD9 codes, CPT coding, demographic information, and researching unresolved issues with medical claims.
Where collected data was then processed for billing.
Trained and achieved new system operations for billing and imaging functions Daily cleared unbillable claims up to 80% monetary value for Georgia and a statewide 90% accuracy rate in data entry functions.
Prepared laboratory specimens for designated department/locations before laboratory analysis.
Performed all technical and non-technical procedures to process and submit specimens.
Assigned computer-generated identification labels and verified electronic and manual test requests on eSiS system and automated data entry.
Ǫuest Diagnostics, Tucker, GA Feb 2006 – May 2006
Contractor
Lab Technician Assistant in the Cytology department under Specimen Management, performing data entry processing, various thin Prep Pap electronic requisitions for Doctors' diagnosis.
Performed labeling procedures for Thin Prep Pap test.
Performed sanitization procedures for medical instruments.
Performed sanitization procedures for the work area.
Updated lab policies.
Professional Development, Internal Medicine Morehouse
MEDICAL ASSOCIATES, Eastpoint, GA Dec 2005 – Feb 2006
Medical Assistant/Front/Back Office
Worked in Doctors office of 5 physicians where I assisted in the following procedures:
Greeted patients, performed vital sign procedures, blood sugar levels and body mass index.
Assisted doctors in vaginal examinations, minor surgery and EKG procedures recovered lab results from Ǫuest Diagnostics computer system, prepared and cleaned examination room, created and updated patient charts made as appointment reminder phone calls EDUCATION Diploma, Medical Assisting, Georgia Medical Institute, Atlanta, GA.
Additional Work History
Horizon Staffing/Cosmos Granite C Marble Tabletops, Norcross, GA Sep 2016 – Jul 2017
Receptionist, Customer Service Representative
Horizon Staffing/Access Information Records Management, Doraville, GA Dec 2015 – Aug 2016
Data Entry Specialist, Contractor
The Mahone Group, Marietta, GA/Atlanta Housing Authority Apr 2014 – May 2014
Document Preparer in the Records Information Management department, Contractor
Adecco Staffing, McDonough, GA/Bank of America Jul 2013 – Mar 2014
Data Entry Lockbox, Contractor
Prestige Staffing, Roswell, GA/Centene Corporation Jun 2012 – Sep 2012
Member Service Representative/Data Entry Specialist, Contractor
Education :
Contact this candidate