Medical Assistant Primary Care

Cherrie Miller

***************@*****.*** 904-***-****

***** **** ******* ***, *****, FL 32097

Experienced Medical Assistant

Dedicated and compassionate Registered Medical Assistant with over 14 years of experience in both clinical and administrative roles across high-volume healthcare settings, including military clinics, primary care, and specialty practices. I am skilled in telemedicine support, patient care coordination, and EHR management. Known for improving clinical efficiency by 25% and maintaining a 98% patient satisfaction rate. Proven mentor with a strong track record of training and supporting junior staff.

Work Experience

Aspire Medical Staffing (Naval Base Health Clinic) – Medical Assistant 02/2025-10/2025

Maintain Strictest confidentiality and adhere to all HIPAA guidelines/regulations.

Clerical and computer duties are to complete forms and charting.

Answer patient phone calls and give instructions in the direction of the physician.

Maintain clean exam rooms and instruments following infection control guidelines.

Check physician schedules n prepare charts for needed test results.

Serves and protects the practice by adhering to professional standards, facility policies and procedures.

Any Lab Test Now- Phlebotomist 08/2024-01/2025

Performing venipunctures and capillary punctures to collect blood samples from patients of all ages. Explaining the procedure to patients, addressing their concerns, and ensuring their comfort and safety during the blood draw. Maintaining accurate patient records, documenting blood draws, and any relevant information.

Walmart Health Care Center- Medical Assistant 05/2023-08/2024

Assist healthcare providers during examinations, minor surgeries, and other procedures.

Take and record vital signs, such as blood pressure, temperature, pulse, and respiratory rate.

Performs supervised procedures such as but not limited to EKG, vaccines and medications via IM/SC/ID/Oral and assist in procedures/treatments as requested by physician.

Performs supervised procedures such as but not limited to EKG, vaccines and medications via IM/SC/ID/Oral and assist in procedures/treatments as requested by physician.

Ascencion St. Vincent Primary Care- Medical Assistant 04/2020-04/2023

Scheduling and Coordination: Managing virtual appointment calendars, sending reminders, and

coordinating follow-up care or in-person visits as needed.

Assisting During the Visit: Participating in the virtual appointment to document the physician-patient interaction in real time (acting as a virtual scribe).

Remote Monitoring Support: Guiding patients on using at-home medical devices (e.g., blood pressure cuffs, glucose meters, pulse oximeters) and collecting data for the provider to review.

Patient Education: Providing patients with general health information, pre- or post-visit instructions, and educational materials (e.g., on lifestyle modifications or medication instructions).

RPK Center-Rehab Spine & Pain- Medical assistant 08/2019-04/2020

Schedule appointments, procedures, and diagnostic tests.

Complete pre-authorizations and referrals for tests and treatments with insurance companies.

Help with examinations, minor procedures like joint or trigger point injections, and administering medications and injections as directed.

UF Health Medical Group- Medical Assistant- Medical Assistant 07/201*-**-****

Provided administrative support to an office of 5 physicians and 2 nurses

Performed scheduling and rescheduling duties for more than 250 patients a week.

Assist with diabetes management, which can include blood sugar checks and helping with glucose meters or continuous glucose monitors (CGMs)

Prepare patients for exams and assist the endocrinologist during procedures, (Thyroid Biopsies).

Collect patient medical histories and take vital signs (blood pressure, weight, temperature).

Performing and assisting with pulmonary function tests (like spirometry), EKG, and other diagnostic procedures.

Managing and fulfilling prescription refill requests.

Nurse ETC Staffing- (Naval Base Clinic)-Medical Assistant 12/2013-07/2017

Greet patients, take vital signs (temperature, blood pressure, pulse, respiration, BMI), and update medical histories.

Prepare patients for pelvic exams, assist during them by positioning the patient and passing instruments, and sometimes act as a chaperone.

Help with various procedures such as Pap smears, colposcopies, and IUD insertions by preparing equipment, ensuring a sterile field, and handling specimens.

Provide instructions to patients on topics like prenatal care, medication, and special diets.

Guiding parents through discharge instructions, updating growth charts, and coordinating immunization records.

Townsend Family Medical Center- Medical Assistant 08/2010-06/2013

Answering phones and emails to schedule, reschedule, or cancel appointments.

Updating and maintaining patient medical records, histories, and charts.

Handling paperwork for insurance claims, processing payments, and assisting patients with billing questions.

Provides a standard of excellence as it relates to customer service for patients, staff members, and other customers.

EDUCATION

Heritage Institute – X-RAY MEDICAL TECHNICIAN – MEDICAL ASSISTANT 2009-2011

SKILLS

Electronic Medical Records (EMR) software, Epic, Cerner, Athenahealth, eClinicalWorks, Allscripts, Genesis, Ahlta.

Knowledge of ICD-10 and HIPAA & OSHA regulations

Strong communication and interpersonal skills.

Ability to maintain composure and professionalism.

Ability to work independently and as part of a team in a fast-paced environment.

Excellent problem-solving and analytical abilities.

CERTIFICATIONS

REGISTERED MEDICAL ASSISTANT (AMT)

CPR and First Aid

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