Data Center Solution Architect
Resume:
CURRICULUM VITAE
Name : MAHESH MAHADEV POKHARKAR
Address : Room – 5, Aditya Society,
Ayre Gaon, Near Balaji Garden,
Dombivli – East,
Thane- 421201
Contact no : 961-***-**** \ 996-***-****.
E-mail : ************@**********.***
CAREER OBJECTIVES
To achieve success in this field with hard work and seek a challenging position that offers the opportunity to explore my skills and enable me to spearhead into new leading technologies
EDUCATIONAL QUALIFICATION
Qualification
Year of Passing
Percentage
School / College
Board / University
T.Y.B.COM
March – 2011
65%
Indira Gandhi College
Mumbai University
H.S.C.
Feb – 2008
54%
Sandesh Vidyalaya
Mumbai Board
S.S.C.
March - 2006
49%
Sandesh Vidyalaya
Mumbai Board
TECHNICAL QUALIFICATION
Passed JCHNP Course (Jetking Certified Hardware & Networking Professional) through Jetking Institutes, Ghatkopar Branch.
Passed Oracle SQL Course from Future Academy from Dombivli.
Passed AWS Solution Architect and SYSOPS Course from Attari Classes
EXPERIENCE SUMMARY:
Providing daily support to customers of USA Thailand & Middle East Mumbai Delivery Centers
Deals with VMware Venter/ESX 5.5/6.0,AWS-EC2 Instances, AWS-LB, AWS-Target Groups
AWS EC2 instances/Target Groups/Load Balancers management, AWS servers console access
Works on VCenter PROD/Lower Environment
Handles DevOps work like Live Deployment on PROD/Lower Env Servers Deployments using Go-Server-ONPREM Data Center, Spinnacker -AWS FARM, Manual Deployment
Creating/Managing Servers/Boxes using IPSec-Ansible tool(Disabling/Enabling Servers Traffic in Ansible)
Windows Clustering for various services
AKAMAI API Endpoints Management- creating API Endpoints in AKAMAI whitelisting IPs into Akamai Enpoints as per customer requirements
Managing Endpoints in Apache Reverse proxy(Git)
VIP creation/management in F5/A10 Load Balancers
Solarwind SAM – Monitoring PROD/Lower Env Servers into SAM, monitoring Services, alerts, applications, ports, bandwidth, TCP/UDP sessions, resources of Servers monitoring, validating servers status after Deployment completed
Managing Dynamic Queries, Adding/managing new/existing nodes, agent management, managing gserver groups, services, Apps, VIP etc.
Gray-Log monitoring - Errors on PROD servers/carrier occurs on production services/servers in ON-PREM
Data dog monitoring errors for AWS servers
IIS,DMDC,FLXM, VFS,DB,CC,IBM MQ Servers management
Works on Dell IDRAC / HP ILO consoles
Works on FLX-Trace tool to troubleshoot the flow of request from Customer till internal webservers/app servers and vice versa and rectify issue
PCC-Platform Management Console for end user-SPRK console
Works on XML codes, XML SPY tool to troubleshoot xml issues
DevOps works like Deployment on live Servers Farm in AWS/ON-PREM Data Center
Works on DEPLOYMENT AUTOMATION tools like SPINNACKER for AWS servers farm and GO-SERVER for ON-PREM servers
Managing boxes on AWS FARM, Vcenter- PROD/Lower Env, Physical Boxes in Data Center
Configuration of Domain Controller, File and print server, DNS, DHCP, WDS, WSUS servers
Languages and Database: Oracle SQL and PLSQL (Oracle 11g and 12C )
Basic Knowledge of MCSE, CCNA, RED HAT (LINUX)
WORK EXPERIENCE:
Hexaware Technologies Ltd.
Duration : 2nd July 2021 to till date
Current Site : Accelya – Fare Logix Solution LTD.
Designation : Windows Administrator (Server Analyst)
Job Responsibilities :
Analysis, Monitoring and Managing AWS, ON-PREM Data Center, Virtual /Physical Servers using mentioned Tools
KT sessions to team members on Servers Infrastructure Management/Operations
Deals with VMware venter/ESX 5.5 6.0, AWS-EC2 Instances, AWS-LB, AWS-Target Groups
AWS EC2 instances/Target Groups/Load Balancers management, AWS servers console access
Works on Vcentre PROD/Lower Environment
Handles Devops work like Live Deployment on PROD/Lower Env Servers Deployments using Goserver-ONPREM Data Centre, Spinnacker-AWS FARM, Manual Deployment
Creating/Managing Servers/Boxes using IPSec-Ansible tool(Disabling/Enabling Servers Traffic in Ansible)
Windows Services clustering
AKAMAI API Endpoints Management- creating API Endpoints in Akami,whitelisting IPs into Akamai Endpoints as per customer requirements
Managing enpoints in Apache Reverse proxy(Git)
VIP creation/management in F5/A10 Load Balancers
Solarwind SAM – Monitoring PROD/Lower Env Servers into SAM, monitoring Services, alerts, applications, ports, bandwidth, TCP/UDP sessions, resources of servers monitoring, validating servers status after Deployment completed, Managing Dynamic Queries, Adding/managing new/existing nodes, agent management, managing Server groups, services, Apps, VIP etc.
Gray-Log monitoring - Errors on PROD servers/carriers occurs on production services/servers in ON-PREM
Data dog monitoring errors for AWS servers
IIS,DMDC,FLXM,VFS,DB,CC,IBM MQ Servers management
Works on Dell IDRAC / HP ILO consoles
Works on FLXTrace tool to troubleshoot the flow of request from Customer till internal webserver/App servers and vice versa and rectify issue
PCC-Platform Management Console for end user-SPRK console
Works on XML codes, XML SPY tool to troubleshoot xml issues
DevOps works like Deployment on live Servers Farm in AWS/ON-PREM Data Center
Works on DEPLOYMENT AUTOMATION tools like SPINNACKER for AWS servers farm and GO-SERVER for ON-PREM servers
Managing boxes on AWS FARM, Vcenter- PROD/Lower Env, Physical Boxes in Data Center
FLX TRACE Tool diagnosis the flow of request and rectify the issues
XXTest GUI uses for DB dynamic query execution on PROD and TEST environment .
Clover Infotecch PVT LTD.
Duration : 27th JAN 2021 TO 30th June 2021
Current Site : Edelweiss Global Market
Designation : System Administrator
Job Responsibilities :
End user support provided by Remotely and Physically in the Organization.
Trading and Nontrading user ID creation IN AD
Azure AD Sync and Trouble shoot the further process.
Firewall and Cisco Device installation and configuration.
Office 365 Feature handled in the Organization.
Compliance activity doing every weekly and Monthly
Quess Corp LTD.
Duration : 1ST Feb 2018 TO 15th Sept 2020
Current Site : Accelya Kale Solution LTD.
Designation : Associate Engineer (System Administrator)
Job Responsibilities :
Working as Associate Engineer and providing Remote Support for Dubai users of Accelya
Responsible to provide daily technical support based on Service-Now ticketing tool by remote through System Center Configuration Manager (SCCM), Telephone and Skype chat.
Creating New user in Active Directory with Approval of IT Head.
Performed Password reset, account unlock & new or renewal of user IDs in AD.
Performed Migration activity from One Domain to Another Domain.
Performed Office Shifting Activity from One Location to Another Location.
Network RAC Configuration with All Network Devices like router & fire all.
Installation and Configuration WIFI Device and VC Device.
Handling One office of client with 300 Employees.
Coordination with Vendors for any Network, IT related & site infrastructure issues.
Configuration & Troubleshooting of Microsoft Office 365 and Assigning License to User.
Performed Migration activity from Zimbra Outlook to Microsoft Office365 of all users.
Providing USB access to End users base on requirement with approvals.
Installation of all Standard & Security Software’s & Applications through Remotely
Installation and Configuration of Cisco Jabber Soft Phone.
Installation and Configuration of Zoho Assist and Assigning License to User.
Installation and Configuration of Forti Token Mobile.
Installation and Configuration of VMWare Server.
Installation of windows server 2008,2012&2016.
Installation and configuration of Active directory,DNS& DHCP.
Working with Group Policy.
Installation of Linux, Redhat, Ubantu,Centos,Windows-7,8,8.1,&10.
Managing of Partitions and File System Using LVM and Fdisk Command.
Add new partitions and logical volumes, swap to a system
File System operations (Create, mount, unmount and remove)
Creating & Managing Groups, renaming groups, deleting groups.
Creating user and giving Pemission according to user requirement
Installation and Configuration Thunderbird mail in Ubuntu system.
Decimal Point Analytics Pvt. Ltd
Duration : 7thAUGUST2017 to 31st January 2018
Designation : IT Infrastructure -Executive
Experience Details
Coordinating with vendors for Hardware, Desktops, Laptops, UPS, Servers procurement.
Coordinating with vendors for Software procurement.
Coordinating with vendors for Internet links, Point to point connection related issues.
Blackberry, Android Configuration for Sr. Management and coordinate with vendor for technical issues.
Monitoring Daily calls, Backup logs, Server Logs.
Follow up with network related issues.
Responsible for maintenance of complete LAN & Hardware.
Installing, Configuring and Administering Outlook 2003 & 2007.
Installing, Configuring and Administering Windows 2003 Environment which consists of Windows Server, Ubuntu12.04 Server & XP, Win7, Win 8.1 and Ubuntu 14.04 Clients.
Installing, Configuring PFsence firewall, Switch and Router
LAN Crimping
Installing and Configuring of VPN
Administering Norton antivirus and Mass mailing Software.
Administering Web site
Administering Thomson, Reuters and Bloomberg applications.
IT Source InfoTech LTD
Duration : 20th AUGUST 2014 TO 5thAUGUST 2017
Current Site : Abbott Health Care LTD
Designation : Technical Support Engineer
Job Responsibilities :
First level support and problem diagnosis of user system remotely.
Troubleshooting and problem diagnostics of various Desktops from Remote Support Through remotely by Team Viewer.
Creating tickets for Calls and Emails with the help of ITSM tool and assigning to the concern team
Working on BMC Remedy Tool
Installing, Configuring & Troubleshooting of LOTUS Notes, Citrix Client & MS Outlook.
Air watch mail configuration in I Phone, I pad and Samsung S4
Installing, Configuring & troubleshooting of VPN
Installing, Configuring& Troubleshooting of Printer and Scanner.
Installing, Configuring& Troubleshooting of SKYPE and LYNC Software
Installing, & Troubleshooting of Oracle and SQL Software
Installing, & Troubleshooting of Office 365 and MS office 2016
Supporting users to unlock and reset their Domain ID, SAP ID,
Handling Escalation Calls & Resolving through Remotely
Impact InfoTech LTD
Duration : 17 JULY 2012 TO 6 MARCH 2014
Current Site : HDFC Bank
Designation : Remote Support Engineer
Job Responsibilities :
First level support and problem diagnosis of user system remotely.
Troubleshooting and problem diagnostics of various Desktops from Remote Support Through remotely by Net meeting.
Managing User Accounts, Permissions, Creating, Deleting and Modifying Domain ID’s for windows login.
ConfiguredScanner and printer of Lexmark, Epson, Hp, Printronix, Xerox.
Troubleshooting & Installation All HDFC Bank Application Software like Fin ware, Finnacle, Citrix, Oracle etc.
Installing, configuring, and troubleshooting Outlook.
Installing antivirus work on Symantec endpoint Antivirus.
Installing and configuring Outlook Express.
Installing, configuring, and troubleshooting Lotus Notes at Client End.
Configuring & troubleshooting the users’ experience in mailing.
MS Office install of 2003, 2007, 2010 as per approval process
Handled SLA of call ids set Area as (Local, Remote and Hub)
Handled violate an Aging call and provide KB(Knowledge based) ids
Handled All over Mumbai, Gujarat, Rajasthan & Chandigarh HDFC Bank Hardware, Application,Domain& Mail related Problem.
APEX InfoTech Pvt Ltd
Duration : 27 DEC2011 TO 14 JULY 2012
Designation : Desktop Engineer L1
Job Responsibilities :
Installation of Citrix software and configuration
Installation of Lotus Note Software and Configuration
Installation of Printer and Scanner
Configuration of Mail in Nokia and Blackberry Mobile
Configuration of Avaya Phone and Connected
Troubleshooting of All Hardware Problem with Creating user
Installation of Operating system like Xp, Windows 2007.
PERSONAL DETAILS-
DATE OF BIRTH : 16th April, 1991
GENDER : Male
MARITAL STATUS : Married
HOBBIS : Playing Cricket, Listening to Music
NATIONALITY : INDIAN
LANGUAGES KNOWN : English, Marathi and Hindi.
PLACE –
DATE -
{MAHESH M POKHARKAR}
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