WICKLIFFE ADEDEJI SOLOMONU
**, ******* ***** ******, ******
Lagos, Nigeria
Email: ****************@*****.***
Phone: 070********
OBJECTIVE
I aim to apply my knowledge and skills in a dynamic organization with growth potential, where hard work and competence are recognized. I aim to contribute to a quality team spirit that generates innovative ideas to ensure business success. EDUCATION
● Virtual Assistance Certificate
ALX, 2024
● Artificial Intelligence Career Essentials
ALX, 2024
● National Diploma in Banking/Finance (Distinction) Lagos State Polytechnic, 2010 - 2013
● CCNA (Cisco Certified Network Associate)
2008
● Certificate in Technology Computing
NIIT, 2003
● General Certificate Examinations
Satellite Secondary School, Nov/Dec 2003
● First School Leaving Certificate
Central Primary School, Festac Town, Lagos, 1992 - 1997 SKILLS
● Proficient in Microsoft Word, Excel, and PowerPoint
● Strong written and oral communication skills
● Expertise in customer relations and negotiation
● Flexibility with a strong work ethic
● Ability to work under pressure with minimal supervision 2
● Email management and calendar scheduling
● Creating meeting agendas and managing travel itineraries
● Customer experience support services
WORK EXPERIENCE
BFREE AFRICA
Account Manager (Loan Recovery)
November 2021 - Present
● Conduct ethical recovery of loans from customers while preparing affordable repayment plans.
● Facilitate a flexible repayment process for customers and provide educational support.
● Document recovery outcomes on the customer report management platform.
Bet9ja (Dassy Venture)
Bet Shop Manager
February 2021 - October 2021
● Managed multiple betting outlets, overseeing daily operations and funding.
● Handled customer complaints and requests regarding cash payouts and fund transfers.
ARM Life
Financial Advisor
September 2017 - 2020
● Canvassed for sales and educated customers on various financial products.
● I worked towards achieving set company targets through effective customer engagement.
Hotels.ng
Intern
May 2017 - July 2017
● Provided adequate hotel information on the company website and updated content as needed.
3
Nairabet
Head Cashier
February 2014 - 2016
● Managed outlet operations, funded cashiers for sales, and prepared daily financial reports.
● Ensured customer requests were attended to promptly. PERSONAL INFORMATION
● Place of Birth: Lagos
● Marital Status: Married
● Nationality: Nigerian
● State of Origin: Ogun State
REFERENCES
Available upon request