Melissa Geise
Lock Haven, PA *****
**********@*****.***
Professional Summary
Friendly compassionate and motivated individual who is organized and detail oriented. I am looking for an employer who exhibits appreciation and respect for their employees. Authorized to work in the US for any employer
Work Experience
Office Assistant II
UPMC Outpatient Center-Lock Haven, PA
November 2022 to Present
Proficient in Epic program. Scheduling for numerous providers and departments, Patient check-in and check-out, Patient calls
Office Assistant II
UPMC Susquehanna-Williamsport, PA
February 2020 to November 2022
Proficient in Epic program. Scheduling for numerous providers and departments, Patient check-in and check-out
Dept. Manager
WIES MARKETS-Lock Haven, PA
August 2017 to April 2019
Inventory, merchandising, sales, customer service
Family Service Counselor/Sales
REST HAVEN MEMORIAL PARK-Lock Haven, PA
September 2014 to February 2017
Funeral arrangements and sales
Education
High school or equivalent
Skills
• Epic (1 year)
• HIPAA
• Computer operation
• Medical Scheduling (6 years)
• Supervising experience
• Medical Coding (1 year)
• EMR Systems (3 years)
• Microsoft Word (10+ years)
• Patient Care (4 years)
• Organizational skills
• Hospital Experience (2 years)
• Medical Billing (1 year)
• Medicare
• Computer literacy
• Microsoft Excel (2 years)
• ICD-10
• Medical Records (4 years)
• Communication skills
• Medical office experience (4 years)
• Call center experience
• Customer support
• Insurance Verification (1 year)
• Customer service
• Achieving HIPAA compliance
• Regular scheduling
• Medical Terminology (4 years)
• Clerical experience (10+ years)
• Maintaining patient confidentiality
Languages
• English
Certifications and Licenses
Driver's License
Additional Information
Completed course for medical billing and coding, but not certified.