Otr Driver Customer Service
Resume:
Ivori Murphy
Henderson, NV *****
*************@*****.***
Work Experience
OTR Driver
S & H Trucking, Inc.-Chattanooga, TN
June 2025 to Present
• Operated commercial motor vehicles (CMVs) to transport goods over long distances, adhering to all traffic laws and safety regulations
• Maintained accurate records of hours driven, miles traveled, fuel consumption, and delivery details
• Performed pre-trip inspections of the vehicle to ensure it is in proper working condition before each trip
• Delivered goods on time and in a safe manner while providing excellent customer service
• Navigated routes using GPS systems and maps to optimize efficiency and avoid delays
• Secured cargo properly with straps, chains, or other fasteners to prevent damage during transit
• Communicated effectively with dispatchers, customers, and team members regarding delivery schedules and any issues that arise during transportation
• Adhered to company policies regarding paperwork completion including bills of lading, inspection reports, logbooks, etc
• Followed all DOT regulations including hours-of-service rules for driving limits and rest breaks
• Ensured compliance with weight restrictions by accurately weighing loads before departure
• Managed time efficiently to meet tight deadlines while maintaining a high level of safety on the road
• Maintained a clean driving record with no accidents or violations throughout employment tenure OTR Driver
R&R TRANSPORTATION-Lake Park, MN
August 2024 to May 2025
• Utilized electronic logging devices (ELDs) to accurately record working hours and comply with DOT regulations
• Demonstrated excellent communication skills by effectively coordinating with team members for efficient route planning
• Collaborated with warehouse personnel to ensure accurate loading and unloading of goods
• Maintained a professional appearance and demeanor when interacting with customers at delivery locations
• Successfully navigated through various weather conditions including heavy rain, snow, and fog while ensuring the safety of cargo and passengers
OTR Driver
JP Transportation Co. Inc.-Las Vegas, NV
April 2024 to October 2024
• Operated Class A CDL vehicles, including tractor-trailers and flatbed trucks, to transport goods and materials
• Performed pre-trip inspections to ensure vehicle safety and compliance with DOT regulations
• Delivered products to customers in a timely manner while adhering to delivery schedules
• Maintained accurate records of deliveries, mileage, fuel usage, and other relevant information
• Collaborated with dispatchers to plan efficient routes for optimal delivery times
• Ensured proper loading and unloading of cargo using appropriate equipment and techniques OTR Driver
Right Away Trucking-Las Vegas, NV
April 2019 to September 2024
• Managed and operated own trucking business as an OTR Owner Operator
• Delivered goods and materials to various locations across the country, ensuring on-time delivery and customer satisfaction
• Utilized GPS systems and route optimization strategies to maximize efficiency and minimize fuel costs
• Performed routine inspections of vehicles, identifying maintenance needs and coordinating repairs as necessary
• Maintained accurate records of mileage, fuel consumption, and expenses for accounting purposes
• Negotiated contracts with clients to secure profitable hauling opportunities
• Built strong relationships with customers by providing exceptional service quality resulting in repeat business opportunities
• Resolved any issues or complaints from customers promptly and professionally to maintain positive working relationships
• Managed paperwork related to shipments including bills of lading, invoices, permits, customs documentation etc
• Maintained a high level of professionalism when interacting with clients/customers at all times Education
Nursing (College)
Donnelly College
Skills
• Regional lane
• Commercial driving
• Semi-truck operation
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