Customer Service Representative
Resume:
Aneesa John
Portland OR 97229
<************@*****.***>
EXPERIENCE
Aramark, Nike HQ Beaverton OR — Barista
September 2023 - PRESENT (full time employee)
I am currently employed at NIKE HQ through Aramark food services as a barista at Joannies cafe. My job position requires me to provide adequate customer service to our customers, correctly take their orders, and efficiently serve them with their desired beverages. We have frequently returning customers which allows us to establish and build long lasting relationships with them. My position also requires me to effectively maintain a clean and sterile environment by daily cleaning tasks. Some days are very busy and some days are less busy in which I am very well versed on adapting to customer traffic.
Dickeys BBQ Pit Hillsboro OR — Shift lead server and customer service representative for the company
August 2020 - April 2025 (from full time to part time employee) At Dickeys BBQ Pit I was in charge of customer service via directly in person as well as over the phone and Outlook. I was involved with setting up large catering events for customers which entailed me to confirm dates, food orders, number of persons, and the preparation of said orders efficiently while also maintaining the workplace. I was in charge of counting the till and sending nightly reports to my higher ups via spreadsheets containing correct financial accounting. Great crew leadership skills were taught through this position while I was in charge of managing my crew and making sure to keep them on task with priority orders and duties. EDUCATION
Sunset HS, Beaverton OR — Diploma
2020 - 2022
Merlo Station, Beaverton OR — GED
2022 (tested out of school early using the GED test) SKILLS
Professional, effective, and
clear communication skills.
Experience with Excel
Microsoft, Outlook, and
Google.
Ability to correctly manage
product orders as well as
financial handling.
Catering large events by direct
communication with hosts.
Punctual and great time
management skills.
Team player, personable,
positive attitude with an
outgoing personality.
AWARDS
Sustainability Champion at
NIKE HQ
AVID Scholar
LANGUAGES
English
PROJECTS
BSU March— Black Lives Matter Protest
During my sophomore year at SHS, as a proud member of the afro-indigenous community, I was an active member (social media networker) of our Black Student Union. During the BLM protests in 2020 I, along with my 5 peers, orchestrated an entire BLM march which held over 500 participants and made local headlines.
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