Data Entry Customer Service

L i s a Lardinois

**** ***** ***** **** • 920-***-**** • **************@*****.***

I am a detail-oriented healthcare and compliance professional with over 20 years of experience in regulatory compliance, prescription verification, drug screening coordination, and data management. Skilled in communicating with pharmacies, clinics, and drivers to ensure timely and accurate documentation. Proficient with regulatory reporting, virtual collections, and transportation compliance. E x perience

2014 – 2025

Healthcare Coordination Specialist First Advantage (formerly Vault Workforce Screening) Green Bay, WI Verified donor prescription documentation by proactively contacting pharmacies to support our clients with their employees’ pre-employment and random drug screens, ensuring prescription verification. Liaised with clinics to obtain and meticulously manage documentation related to regulatory compliance matters. Furthermore, conducted virtual oral fluid collections and systematically managed the indexing of received documents to ensure adherence to program requirements.

2010 – 2014

Customer Service/Data Entry Specialist (Temporary Positions) Kelly/Cadre Services Green Bay, WI Provided customer service and data entry support for client logistics, contacting drivers to collect required documentation and ensure timely submissions. Generated reports and tracked shipments and driver loads to facilitate efficient transportation and delivery operations. 2000 – 2010

Regulatory and Compliance Technician Schneider National Carriers Green Bay, WI Performed detailed processing and auditing of driver logs, ensuring accuracy and compliance with federal regulations. Conducted comprehensive compliance checks including tolls, inspections, citations, and violations. Prepared official correspondence and provided training and support to team members to maintain regulatory standards

SKILLS

Prescription verification • Drug and alcohol screening coordination • Regulatory compliance and report • Client and provider communication • Documentation collection and indexing • Training and team support EDUCATION

Bay Port High School Diploma