Pharmacy Technician Assistant Manager

Shamesha Styles

*** * ********** ****

Carterville, IL 62918

**********@*****.***

+1-708-***-****

Professional Summary

Experienced sales professional with 25 years of experience in the technology sales industry. Excellent communication and people skills.

Strong leadership skills and commitment to improving team quotas and building meaningful goals in A Professional Environment.

Authorized to work in the US for any employer

Work Experience

Sales/Service Experience Assistant Manager

Nordstrom-Chicago, IL

June 2019 to Present

Solve Escalating Issues

• Pacesetter/Revenue of 600,000yr.

• Drive Sales

• Trainee To New Hires

• Lead Of Up To 50 Employees

• Open/Close Store

• Responsible For Cash Office Duties

• Announcements

• Assistant Top Seller

• Set Appointments For Clients

• Wardrobe Assistant

• Respond to emails & call backs

• Order & ship products

• Sales/Cross sales

• Cash handling

• Open accounts

• Payment/Collections

Special Education Paraprofessional

Williamson County Special Education-Marion, IL

January 2024 to August 2025

Customer Advocate

Speedy Cash-Dolton, IL

August 2015 to April 2018

• Engage and interact With Every Customer in a Professional manner

• Installment/Payday/Title Loans

• Open/Close Store

• Assist New/Existing Customers With Loan Products

• Payments/Billing

• Cash handling

• Cross Sales

• Marketing

• Vault Assistant

• In/out Calling

• Update Customer Accounts & Information

Customer Service Supervisor (CSS)

Kohl's Department Store-North Riverside, IL

March 2008 to May 2015

Interact & Engaged With Customers in Professional Manner

• Trainee/New Hires

• Cross-Sales

• Cash-Handling

• Open/Close Accounts

• Open/Close Store

• Inbound/Outbound mail

• Payment/Billing

• Carried out all store policies/procedures

• In/outbound Calling For Customer Satisfaction

• Inventory

Pharmacy Technician

Walgreens-Forest Park, IL

October 2012 to November 2014

• Filled prescriptions; translated (eScribe) Pharmacist notes

• Update Patients Profile

• Drug Inventory

• Verification Incoming/Outgoing Prescription Pick-up

• Order entry (counting, mixing medications)

• Insurance Updates

• Scan/Copy & Fax Documents

• Inventory & Restock

Leasing Agent/Assistant Property Manager

Lambert's Realty-Chicago, IL

August 2003 to May 2010

Chicago, IL

• Greet Customer in Professional Manner

• Rent Payments/Billing

• Evictions/Scan & Copy Documents

• Maintenance Orders

• Inbound/Outbound Calls, Collections

• Appointment For Potential Tenants/Buyers

• Assist In Sales/Closing

• Tenant Screening

Education

Management (Associate)

Capella University-Remote

January 2018 to January 2019

Pharmacy Technician (Associate)

Sanford Brown College-Hillside, IL

March 2013 to November 2015

General Studies (None)

Malcolm X College Chicago-Chicago, IL

January 2003 to January 2004

Some college

Skills

• LAN

• Bookkeeping

• Time management

• Front desk

• Dental terminology

• Property management

• OSHA

• Underwriting

• Marketing

• E-commerce

• Recruiting

• Senior care

• iOS

• Section 8

• Achieving HIPAA compliance

• Program management

• Data collection

• Loss prevention

• OneSite

• Computer literacy

• Financial services

• Guest services

• Windows

• Service writing

• Home health

• Google Docs

• Conflict management

• Organizational skills

• Home & community care

• Accounting

• Microsoft Word

• Microsoft Excel

• Databases

• Writing skills

• Transcription

• Fraud prevention and detection

• Interviewing

• Typing

• Customer support

• Teaching

• Hospitality

• Business requirements

• Zendesk

• Microsoft Outlook

• Technical support

• Yardi

• Clerical experience

• Microsoft Access

• Mac OS

• Office experience

• Maintaining patient confidentiality

• Human resources

• Public relations

• Receptionist experience within corporate industry

• Working with students with special education needs Certifications and Licenses

Pharmacy Technician License

Special Education Certification

CPI Certification

PERC Card

Class D Security

Guard Card

Armed Security License

CPR Certification

Pharmacy Technician Certification

Class D

CDL A

CDL B

Non-CDL Class C

Driver's License

Additional Information

SKILLS

Experienced sales professional with 20 years

experience in the technology sales industry. Excellent communication and people skills. Strong leadership skills and commitment to improving team quotas and building meaningful goals in A Professional Environment.

Contact this candidate