Service Delivery Data Center
Resume:
WILLIAM
SURRATT
*.*******@*****.***
Asheboro, NC 27205
Dynamic professional with extensive experience as an Electrician at Asheboro Alarm & Electric, skilled in installing and troubleshooting complex electrical systems. Proven ability to enhance operational efficiency and client satisfaction through effective communication and innovative solutions. Proficient in infrastructure testing and BICSI standards, ensuring high-quality service delivery. PROFESSIONAL SUMMARY
Infrastructure
Data Center build outs
Fiber splicing, Terminating
Testing infrastructure
BICSI Technician
Installing and troubleshooting access
controls
Overseeing Jobs
SKILLS
Faith Christian
Ramseur, NC • 06/1991
High School Diploma
EDUCATION
Lowe's FDC - Inventory Receiver
Thomasville, NC • 09/2025 - Current
Asheboro Alarm & Electric - Electrician
Asheboro, NC • 04/2022 - 08/2025
WORK HISTORY
• Utilized inventory software to maintain accurate stock records. Collaborated with team members to organize stock in designated storage areas efficiently.
•
Supported adherence to safety protocols while handling materials and equipment.
•
Maintained cleanliness and organization of workspaces to promote a safe environment.
•
Communicated discrepancies in shipments to supervisors for prompt resolution.
•
Enhanced warehouse organization, enabling easier access to items and faster order fulfillment.
•
Assisted in receiving and inspecting incoming inventory shipments for accuracy and quality.
•
Resolved shipment discrepancies by liaising with suppliers and adjusting records as needed.
•
Installed wiring systems in residential and commercial buildings following NEC standards.
•
Conducted routine maintenance and troubleshooting on electrical systems, enhancing operational reliability.
•
Collaborated with team members to ensure timely project completion while maintaining safety protocols.
•
Implemented energy-efficient solutions, reducing client energy costs through system upgrades.
•
Resolved complex electrical issues independently, ensuring minimal disruption to client operations.
•
Developed and maintained positive relationships with clients through effective communication and quality service delivery.
•
Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
•
Installed and wired electrical transformers, service panels, and circuit breakers.
•
Pathway Technologies - Field Service Technician
Raleigh, NC • 04/2018 - 04/2021
Operated hand tools and power equipment according to company safety procedures.
Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
•
Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
•
• Configuring and installing cameras
• Troubleshooting infrastructure
• Troubleshooting and repairing access control issues. Provided technical support and training for clients to ensure optimal use of equipment.
•
Developed and implemented efficient troubleshooting procedures to enhance service quality.
•
Installed new equipment and explained operation and routine maintenance protocols to customers.
•
Contact this candidate