Project Manager Scrum Master

RAJESH CHAUDHARI

(91-989******* ******.************@*****.*** LinkedIn Profile

PROFILE

Certified Cloud Project Manager with 11+ years of experience leading complex cloud migration, AI/ML, and infrastructure modernization projects on AWS, GCP and Azure for global clients in government and private sectors. Delivered 40+ projects on time and within budget, achieving 100% client satisfaction. Expert in Agile, Scrum and tools like Jira, confluence, Runn, Hubspot, Salesforce with Scrum master and Product owner certifications.

EXPERIENCE

Project Manager, inMorphis

July 2025-Present

• Managed ServiceNow-based infrastructure support and enhancement program for a leading banking client, consistently achieving 99.5% Service Level Agreement compliance across incidents and service requests.

• Directed cross-functional teams to deliver timely resolution and continuous service improvements, ensuring high customer satisfaction and operational stability.

• Implemented ITIL-aligned processes to streamline incident, change, and service request management through ServiceNow.

Project Manager, Ollion

Nov 2021 – July 2025

• Led 40+ cloud migration and AI/ML modernization projects, achieving 95% on-time delivery and reducing project costs by 20% through strategic resource allocation across AWS, Azure, and GCP.

• Streamlined Agile/Scrum processes, reducing delivery timelines by 30% through optimized workflows in Jira, enhancing team efficiency and project throughput.

• Enhanced client satisfaction ratings by 25% through proactive stakeholder engagement and the design of scalable cloud architectures aligned with business objectives.

• Proactively mitigated project risks, reducing potential escalations by 40% through comprehensive root cause analysis and effective contingency planning.

• Collaborated cross-functionally with architects and stakeholders to design resilient cloud solutions, ensuring 100% scalability and alignment with strategic business goals. Associate Project Manager, Lionbridge Pvt Ltd.

Apr 2021 – Nov 2021

• Managed Microsoft content translation and e-learning projects, delivering within scope and budget while achieving 100% client satisfaction.

• Enhanced team productivity through Agile sprint planning and retrospectives.

• Defined project scopes and allocated resources to meet tight deadlines, ensuring clear stakeholder communication.

Senior Analyst, eClerx Services

Aug 2018 – Apr 2021

• Led ERP migration and integration projects for Dell Inc.

• Optimized resource allocation, reducing project costs while maintaining quality.

• Implemented Agile/Scrum practices, improving team collaboration and project transparency. Engineer, Lionbridge Pvt Ltd.

Dec 2016 – Aug 2018

• Managed Microsoft content translation and Interpretation projects, delivering within scope and timelines.

• Supported scope definition and resource allocation, ensuring alignment with client requirements. Business Process Executive, MahaOnline Pvt Ltd.

Mar 2014 – Dec 2016

• Oversaw government projects, including ERP migrations and customer support, achieving 100% requirement alignment.

• Conducted UAT and gathered feedback to ensure project success for Maharashtra government initiatives.

PROJECTS

Surbana Jurong [Singapore]

• Led end-to-end delivery of an AWS Landing Zone setup and migration of 11 workloads, overseeing design, execution, and deployment phases for a cross-functional team of 10 members.

• Managed cloud solution design on AWS, selecting best-in-class services (e.g., VPC, IAM) and ensuring seamless integration, achieving 100% workload transition within 8 months.

• Coordinated with stakeholders to translate business requirements into technical specifications, aligning migration plans with organizational goals and maintaining process compliance.

• Tracked progress using JIRA, optimized resource allocation, and reduced migration downtime by

[10–15]% through effective scheduling and risk mitigation.

• Built a knowledge base of cloud migration best practices, supporting increasingly complex technology projects.

Good Pack [ US, Thailand, Singapore]

• Directed the development and deployment of an AI/ML-based container scanning system to assess dents, rust, and damage using recent images, managing a team of 15 members from conception to release.

• Guided the design and build of an AI model to generate client billing reports, achieving 90% accuracy in damage assessment and improving billing efficiency by at least 20%.

• Translated business needs into technology specifications, overseeing data modeling and release management, with support from data engineering teams using Python and ETL processes.

• Implemented Agile practices, including sprint planning and daily stand-ups via JIRA, enhancing team productivity and stakeholder communication.

• Supported production rollout and managed client feedback loops, ensuring high customer satisfaction levels.

Singapore Air Force- Firstclass, [Singapore]

• Led the end-to-end execution of a portable under-vehicle surveillance system using AI/ML models to scan for hazardous objects [Guns, Bomb, metal], managing a team of 12 members across design, build, and deployment.

• Oversaw the development of an AI model to analyze under-carriage images, achieving 95% detection accuracy and enhancing security compliance for clients.

• Collaborated with technical teams to design system architecture and integrate solutions, applying basic Python scripting for data processing and validation.

• Managed stakeholder engagements, translating security requirements into functional specifications and ensuring timely deliverables within timeline 8 months.

• Documented project processes and built a knowledge base, supporting future complex technology initiatives.

EDUCATION

Bachelor of Computer Science, University of Mumbai Jun 2007 – Jul 2011

• Specialized in cloud computing, web applications, and scalable infrastructure solutions.

• Completed coursework in database management, software engineering, and cloud fundamentals. CERTIFICATIONS

• Azure Fundamentals (2022)

• Professional Product Owner (PO) (2022)

• Professional ScrumMaster (PSM) (2022)

SKILLS

Cloud Technologies

• Platforms: AWS, Azure, Google Cloud

Project Management

• End-to-end delivery, P&L tracking, Agile (Scrum, Kanban), risk management, stakeholder engagement, Leadership, Negotiation, Problem-Solving, Team Building, Cross-functional collaboration, Road-Map Development

• Leadership: Team guidance, cross-functional collaboration, global team adaptability.

• Tools: Jira, Confluence, Salesforce, HubSpot, Ariba, Runn, Microsoft 365 Copilot.

• DevOps Tools: Proficient in JIRA, Confluence, Jenkins (basic setup).

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